Marketing Manager
Pizza Hut
Total years of experience :19 years, 5 Months
• Create and execute the marketing plan related to Pizza Hut and PHD in Lebanon
• Monthly review all KPI
• Work closely with the regional team “YUM” and have quarterly meeting with them in the UAE to coordinate on all regional campaigns and align the production line, along with a weekly updates through e-mails to share materials
• Daily coordination with all department’s heads of the company to make sure that the marketing plan is being profitable to all
• Direct contact with external suppliers (advertising agency, printing house, media networks, and many other material suppliers)
• Weekly monitor the competitor’s activities
• In charge of improving the image of the brand by launching new promotional campaigns, menus, place mates …
• Daily member’s updates on the new campaigns and product launch
• In charge of both the marketing team and the customer relation team
Nov 2008-Pursued the studies and passed the examinations as set forth by the Pizza Hut Marketing Brand Excellence College
• Handling and finalizing all issues related to my accounts (Dubai Festival City, Credit Swiss and UPS)
• Follow up on materials and dead lines
• Working close with the creative, traffic, media, production department and any other department needed to get the job done
• Customer Services and follow-up
• Handling and finalizing all issues related to my accounts
• Approaching new clients
• Creating solutions and promotions for the clients to facilitate the use of the product and make it more profitable
• Evaluating, training and following up on the cash van sales person reporting to me
• Follow up and after sales services
• Training for Promo-Boys and Girls
• Handling enquiries
• Customer service
• Administrative and Office work