Business Development Manager
Sephora
مجموع سنوات الخبرة :14 years, 9 أشهر
Lead the development of the new Mainstream and Exclusive perfume products and managed all stakeholders (Marketing, Finance, Operations and R&D)
• Managed one Junior Project Manager
• Coordinated with marketing budget, the roadmap of new products, the marketing plan, and product priorities
• Assessed with Packaging, Procurement, Regulatory, R&D and Industrialization new product feasibility and cost
• Assessed with Logistics time to market and with finance price and product profitability
• Analyzed day to day project risks and managed alerts: challenged internal stakeholders and suppliers, developed alternative solutions, assessed potential extra costs
• Built and followed up 40 projects’ retroplanning
• Reported to top management the state of advancement of all perfume projects
• Achievements: succeeded the Launch of “La Petite Robe Noire” & “L’Homme Ideal”
Management of four laboratories for Quality control (20 employees)
• Controlled the quality of raw materials and bulk products to guarantee customer satisfaction
• Championed internally the importance of quality for customer loyalty, cost reduction and production yield improvement
• Implemented internal communication and reporting tools: Dashboard, daily 15 minutes meeting, monthly meetings
• Collaborated with procurement and logistics in order to optimize inventory management from raw material to bulk products
• Put in place quality processes: Internal audits, competitive benchmark, follow-up and implementation of latest advances in quality improvement (trained 50 colleagues on the new norm BPF ISO 22716 )
• Achievements:
o Increased by 7% the First pass yield
o Inventory management: Reduced by 60% the destruction of raw materials
o Reduced by 48h the delay of quality control (Capital investment of 100 K€)
Implemented a new system for quality control based on Statistical Process Control (SPC)
• Trained 30 technicians on the new SPC method & led the corrective actions on production lines