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Nisrin Nelli Omar, Social Media coordinator

Nisrin Nelli Omar

Social Media coordinator·Omedia

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 15 years, 5 months

Social Media coordinator

January 2015 - Present

Omedia

Al Kuwait, Kuwait

January 2015 - Present

- Implement the social media plan for different clients from different industries - Manage a Blogger outreach program and build an active brand ambassador network to spread the word about the Company (using online Social Networks) - Regularly feed back insights gained from social media monitoring into the Marketing and Editorial teams, to help them evolve their strategies in a timely fashion. - Monitor trends in social media tools, trends and applications.

Company industry:
Marketing
Job role:
Marketing and PR

Research Associate / Call Center / Part Time

November 2014 - December 2014

Khayal Consultants / Service Hero

Al Kuwait, Kuwait

November 2014 - December 2014

- Calling users to confirm their subscription asking for their e-mail addresses.
- Calling old subscribers in order to do a web based survey with them, in order to rate Kuwaiti companies by multiple criteria.

Company industry:
Marketing
Job role:
Marketing and PR

Patient Representative

September 2014 - November 2014

Cosmesurge / Royale Hayat Hospital

Al Ahmadi, Kuwait

September 2014 - November 2014

- Answering telephone and either responding to inquiry, directing caller to appropriate personnel, or initiating a triage slip for response by medical personnel.
- Scheduling appointments and entering appointment date and time into computerized scheduler with a high rate of accuracy.
- Providing exemplary customer service; treating patients and co-workers with courtesy and discretion. Greeting and directing patients, salespeople, and visitors.
- Registering patients by verifying that patient's record is up to date and accurate. Making appropriate changes in computer system and on patient's chart.
- Entering confidential personal health information and financial information into computerized system with a high rate of accuracy. Complying with federal and local laws in ensuring patient privacy.
- Collecting payment from patients, applying payments and adjustments to patient accounts in the computer system, and reconciling daily cash reports.
- Reviewing medical records for completeness, assembling records into standard order, and filing records in designated areas according to applicable alphabetic and numeric filing systems.
- Organizing and maintaining a filing system for patient charts, including generating chart numbers, filing, and pulling charts.

Company industry:
Other Healthcare Services
Job role:
Administration

Restaurant Supervisor

February 2012 - August 2014

Omar's Resto-café

Tripoli, Lebanon

February 2012 - August 2014

- Supervising and participating in kitchen and dining area cleaning activities.
- Resolving customer complaints regarding food and service.
- Training workers in service and safety procedures.
- Observing and evaluating the economy of the city to reach the customers good quality of food with a low price having a suitable profit.
- Commercial designing, which is the starting point for every business.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Teacher

January 2011 - August 2014

Freelance

Tripoli, Lebanon

January 2011 - August 2014

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Cashier

February 2011 - February 2012

Yalla Yalla Restaurant

Tripoli, Lebanon

February 2011 - February 2012

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

Education

Beirut Arab University

August 2014

August 2014

Bachelor's degree, Business Administration

Lebanon

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

Tripoli Evangelical School

July 2009

July 2009

Bachelor's degree, Economy

Lebanon

GPA (point): 10.5 out of 20

GPA (point): 10.5 out of 20

Skills

Human Resources
Expert
Human Resources
Expert
Customer Service
Expert
Customer Service
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Social Media
Expert
Social Media
Expert
Teaching
Expert
Teaching
Expert
An experienced team leader with the ability to initiate/manage cross-functional teams and multi-dis
Expert
An experienced team leader with the ability to initiate/manage cross-functional teams and multi-dis
Expert
Microsoft Office (Word, Excel, Outlook and PowerPoint) for Windows and Macintosh.
Expert
Microsoft Office (Word, Excel, Outlook and PowerPoint) for Windows and Macintosh.
Expert
Point of Sale systems (Omega P.O.S) for Restaurants.
Expert
Point of Sale systems (Omega P.O.S) for Restaurants.
Expert
Knowledge of printer and cartage refilling.
Expert
Knowledge of printer and cartage refilling.
Expert
Ability to successfully training others.
Expert
Ability to successfully training others.
Expert
Ability to work in an international and multilingual team environment, and collaborate.
Expert
Ability to work in an international and multilingual team environment, and collaborate.
Expert
Ability to work under pressure and handle multiple tasks.
Expert
Ability to work under pressure and handle multiple tasks.
Expert
Ability to work in a dynamic and multi-cultural environment.
Expert
Ability to work in a dynamic and multi-cultural environment.
Expert
Familiar with HTML computer language.
Expert
Familiar with HTML computer language.
Expert
Social Network and Social Media Marketing
Expert
Social Network and Social Media Marketing
Expert
Have a passion to learn rapidly on the spot and develop in order to successfully fulfil my potential
Expert
Have a passion to learn rapidly on the spot and develop in order to successfully fulfil my potential
Expert
Accuracy and Attention to details
Expert
Accuracy and Attention to details
Expert
Good verbal and written communication and interpersonal skills.
Expert
Good verbal and written communication and interpersonal skills.
Expert
Problem analysis, use of judgment and ability to solve problems efficiently.
Expert
Problem analysis, use of judgment and ability to solve problems efficiently.
Expert
Decision making, critical thinking, organizing and planning.
Expert
Decision making, critical thinking, organizing and planning.
Expert
Communicating and teaching Kids
Expert
Communicating and teaching Kids
Expert
Customer Service
Expert
Customer Service
Expert
Human Resources
Expert
Human Resources
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Social Media
Expert
Social Media
Expert
Teaching
Expert
Teaching
Expert

Languages

Swedish
Expert
Arabic
Expert
English
Expert
French
Beginner