نسرين نللي عمر, Social Media coordinator

نسرين نللي عمر

Social Media coordinator

Omedia

البلد
الكويت - حولي
التعليم
بكالوريوس, Business Administration
الخبرات
13 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 4 أشهر

Social Media coordinator في Omedia
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ يناير 2015

- Implement the social media plan for different clients from different industries - Manage a Blogger outreach program and build an active brand ambassador network to spread the word about the Company (using online Social Networks) - Regularly feed back insights gained from social media monitoring into the Marketing and Editorial teams, to help them evolve their strategies in a timely fashion. - Monitor trends in social media tools, trends and applications.

Research Associate / Call Center / Part Time في Khayal Consultants / Service Hero
  • الكويت - الكويت
  • نوفمبر 2014 إلى ديسمبر 2014

- Calling users to confirm their subscription asking for their e-mail addresses.
- Calling old subscribers in order to do a web based survey with them, in order to rate Kuwaiti companies by multiple criteria.

Patient Representative في Cosmesurge / Royale Hayat Hospital
  • الكويت - الأحمدى
  • سبتمبر 2014 إلى نوفمبر 2014

- Answering telephone and either responding to inquiry, directing caller to appropriate personnel, or initiating a triage slip for response by medical personnel.
- Scheduling appointments and entering appointment date and time into computerized scheduler with a high rate of accuracy.
- Providing exemplary customer service; treating patients and co-workers with courtesy and discretion. Greeting and directing patients, salespeople, and visitors.
- Registering patients by verifying that patient's record is up to date and accurate. Making appropriate changes in computer system and on patient's chart.
- Entering confidential personal health information and financial information into computerized system with a high rate of accuracy. Complying with federal and local laws in ensuring patient privacy.
- Collecting payment from patients, applying payments and adjustments to patient accounts in the computer system, and reconciling daily cash reports.
- Reviewing medical records for completeness, assembling records into standard order, and filing records in designated areas according to applicable alphabetic and numeric filing systems.
- Organizing and maintaining a filing system for patient charts, including generating chart numbers, filing, and pulling charts.

Restaurant Supervisor في Omar's Resto-café
  • لبنان - طرابلس
  • فبراير 2012 إلى أغسطس 2014

- Supervising and participating in kitchen and dining area cleaning activities.
- Resolving customer complaints regarding food and service.
- Training workers in service and safety procedures.
- Observing and evaluating the economy of the city to reach the customers good quality of food with a low price having a suitable profit.
- Commercial designing, which is the starting point for every business.

Teacher في Freelance
  • لبنان - طرابلس
  • يناير 2011 إلى أغسطس 2014
Cashier في Yalla Yalla Restaurant
  • لبنان - طرابلس
  • فبراير 2011 إلى فبراير 2012

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Beirut Arab University
  • أغسطس 2014
بكالوريوس, Economy
  • في Tripoli Evangelical School
  • يوليو 2009

Specialties & Skills

Human Resources
Customer Service
Digital Marketing
Social Media
Teaching
An experienced team leader with the ability to initiate/manage cross-functional teams and multi-dis
Microsoft Office (Word, Excel, Outlook and PowerPoint) for Windows and Macintosh.
Point of Sale systems (Omega P.O.S) for Restaurants.
Knowledge of printer and cartage refilling.
Ability to successfully training others.
Ability to work in an international and multilingual team environment, and collaborate.
Ability to work under pressure and handle multiple tasks.
Ability to work in a dynamic and multi-cultural environment.
Familiar with HTML computer language.
Social Network and Social Media Marketing
Have a passion to learn rapidly on the spot and develop in order to successfully fulfil my potential
Accuracy and Attention to details
Good verbal and written communication and interpersonal skills.
Problem analysis, use of judgment and ability to solve problems efficiently.
Decision making, critical thinking, organizing and planning.
Communicating and teaching Kids

اللغات

السويدية
متمرّس
العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
مبتدئ