Sales representative
Media solutions services
Total years of experience :13 years, 10 Months
• Introduce a company profile to the client's
• Meet with clients to explain the company's packages and offers • Convince the customer for the offer
• Deal with customer enquiries in a friendly and efficient manner • Coordinating the meeting with other consultants
• Handling customers’ requests and complaints
• complete the deal with the clients
• Solve customer problems and get their feedback
• Responsible for overseeing the reservation, payment and tracking procedures of Gym, recreation facilities.
• Build a good rapport and relationship with all of our membres and guests
• Deal with customer enquiries in a friendly and efficient manner
• Handle the tasks of posting incurred charges by Guests & Members into the micros system and accomplish accounting procedures.
• Responsible for promoting enthusiastically all classes, services that are offered in the health club.
• Perform periodic checking of on the cleanliness and order of the Gym & locker facilities.
• Maintain cleanliness in the reception area and ensure that brochures and products are properly displayed.
• Ensure that all financial transactions are completed in accordance with the Perins Community Finance Procedures, including security, processing and banking and liaise with the finance team as and when needed
• Manage the door entry and exit system effectively
•Handling customers’ requests and complaints
•Planning and organization.
•Coordinate with the other branches
•In charge of training of the new employee
•Communicate job expectations and coach employees
•Interface with customers to answer questions or solve problems
•coordinate activities with other branch
•Manage the day to day operation of the Shop for the purpose to make sure the achievement of the daily sales target
•Disseminate tasks and orders to employees
•Communicate with the manager regarding the sales, employees and other important matters.
•Measure and report the effectiveness of activities and employee’s performance
•Coordinate and manage communication between office and staff and follow up to ensure complete service recovery
•Expect and react promptly to customers’ requirements and inquires
•Greeting and welcoming customer
•Address Customer needs & enquiries
•Giving the exact information about the shop promotions and offers
• Performed cashier tasks
•In charge of selling & promoting BaByliss Hair Care Products
•Address Customer needs & enquiries.
•Product Demonstrations & Training.
Rayonnement (House Equipment) - Rabat (2013-2015)
courses: Embrace & Encourage Teamwork. Diplomas: - DTS Commerce - Specialized Institute of Applied Technology – Morocco –