CUSTOMER RELATIONSHIP MANAGER
NEXA
Total years of experience :4 years, 9 Months
Roles and Responsibility
* Build and maintain profitable relationship with key customer.
* Resolving customer complaints quickly and efficiently.
* Meeting with managers in the organization to plan strategically.
* Knowing your competition and strategizing accordingly
Roles and Responsibility
* Interpreting policies and procedures to ensure agency vision, mission and goals are achieved.
* Assist to recruiting fill up the new workers Bio-Data.
* Investigating and providing guidance on employee relations issues through progressive disciplinary process.
* Documentation of reports with regards to PF, ESIC, etc.
* Organizing employee engagement programs, employee safety, welfare, wellness and health programs.
* Absenteeism tracking and showcase letter issue to workers and staff for absenteeism.
* Responsible for development, coordination and presentation of training programs for employees.
* Keep current update with employment law and HR regulations to ensure regulatory compliance.
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