Nithin Alexander

• Spearhead business development strategies and oversee sales operations across three key divisions (Manned Security Services, Facilities Management & Security Systems)
• Develop and maintain high-value client relationships, contributing to customer retention and cross-division sales
opportunities.
• Coordinate with internal teams and external partners to streamline operations, ensuring timely project execution and
optimal resource allocation.
• Analyze sales performance metrics and market trends to identify growth opportunities and guide strategic planning
for each division.
• Collaborate with security teams, project managers and H&S Team during site visits to assess client requirements,
ensuring accurate scope definition and tailored solution proposals.
• Lead cross-functional teams to deliver integrated solutions tailored to client needs, enhancing overall customer
satisfaction.
• Prepare and present regular reports to senior leadership, highlighting performance benchmarks, forecasts, and
operational KPIs.

• Overseeing a portfolio of over 100 sales accounts for the entire division, serving as the primary point of contactfor
all business inquiries.
• Consistentlyattaining anaverage annual sales volume of $750koverconsecutive years.
• Successfullysecured high-value contracts, recognized as key projects. These contracts not only bolstered our
financial performance but also strengthenedclient relationships andenhancedourmarket positioning.
• Played a key role in achieving substantial reductions in both overall and operational service costs, leading to
improved efficiency and increased profitability for the organization.
• Experienced in managing high-value local and international shipments, as well as overseeing export and import
procedures.
• Providing operational support to the team, ensuring adherence to Standard Operating Procedures (SOPs) and
optimizing workflow efficiency.
• Collaborating with the security department to monitor compliance with established security protocols, risk
assessment procedures, and organizational regulations, both internally and at external sites.
• Involved in pre-tender and bid meetings for private and government projects, offering valuable insights
and contributing to competitive positioning.
• Conducting comprehensive market research and customer analysis to target potential multinational clients.
• Collaborating with the security department to monitor compliance with established security protocols, risk
assessment procedures, and organizational regulations, both internally and at external sites.
• Actively engaged in day-to-day operational activities, working closely with the operations team to ensure
seamless service delivery and process alignment.
• Involved in site visits alongside the Security and Health & Safety (H&S) teams to support compliance audits, risk
evaluations, and on-site operational assessments.
• Collaborating closely with Senior Managers/Team Leaders to develop and maintain annual sales meetings, budgets,
and monthly forecasts.

• Built and maintained strong, long-term relationships with key clients, ensuring repeat business and referrals, while
addressing customer needs with tailored security solutions.
• Successfully generated an average of $250K in sales annually, consistently surpassing sales targets by identifying
and pursuing high-value business opportunities across multiple sectors.
• Responsible for preparing detailed RFQs (Request for Quotation) and tenders to meet client specifications and
secure competitive bids.
• Analyzed client requirements to prepare accurate cost estimates and competitive pricing strategies, ensuring
profitability while meeting client expectations. Played a key role in managing tender submissions, ensuring
compliance with all requirements and deadlines.

• Involvement in preparation of quotations, contracts and directly reporting to the Sales Manager.
• Acquiring expertise in Sales Force, a cloud-based sales and opportunity tracking and reporting software.
• Supporting and assisting the sales team in all the sales related activity of the company.
• Accountable for maintenance of monthly/quarterly/half yearly and annual sales report.
• Catering to the administrative needs of the Sales Department such as data input, processing information, and
documentation.

• Assisted customers in product selection based on their specific requirements and promptly resolved any
inquiries they had.
• Ensured timely delivery of all ordered items and coordinated with inventory availability to facilitate smooth
order placement.
• Managed inventory effectively and maintained the upkeep of showroom premises.
• Played a key role in various sales and marketing initiatives, actively participating in the conception and
execution of projects alongside the team.