Transportation Maintenance Specialist (TMS)
West Fraser
Total years of experience :15 years, 9 Months
OTM application support lead analyst entailing
Elicitation of customer requirements
Resolution of customer tickets for feature enhancement
Configuration of OTM 6.3.7 for Rail, Road and Ocean modes
Itinerary management, Bulk plan management, Contract and Rate Management, EDI interface management, Invoice Auto Match and payment management, Automation Agents Management, Package Movement across environment
SQL script based Master Data Management Analysis support with JDE
Security Management and roles management
Boutique Consulting Expert focused on Cost Optimization, Experience Enhancement, Digital Program Management, Change Management and Fintech Expertise (Mobile payments, Block chain payments, Smart Contracts)
Sourcing Head for Indirect spends covering customer care contact center services, professional services (Consultancy contracting), financial services (including P&C Insurance, Healthcare insurance), HR Services (Employee Surveys). Contracting - to ensure compliance and value generation, Category management to generate target cost optimization and value delivery
Consulting Delivery Management, Client Expectation Management, Project Management, Work Deliverables review, Steering Committee Presentations and Deliverables review, Proposal Management for future business development, Client Mining
Office of Strategy Management with focus to enhance topline and optimise cost to serve for Payer, Provider and Intermediary verticals
Sales and Business Development (Relationship Management and Sales Generation) for Payer vertical
Consultative Sales and Business Development, Industrial Sales for Automotive, Oil & Gas with C level executives with view to sell Transformational initiatives with big component of IT
Top 10% of Batch with focus on Strategy and Operations Management and Strategic IT & Technology Management. Won several extracurricular competitions focusing on use cases of Strategy in Action, Finance Management, Shareholder Value Creation, Marketing Management and Technology Strategy. Published Though leadership article in IIMB Management Quarterly Journal focusing on Future of Indian IT Industry that was reviewed by panel of leading management gurus and stalwarts of Indian IT Industry in Bengaluru