Sales & Operations Manager
Pacific Building Material Co. LLC.
مجموع سنوات الخبرة :24 years, 0 أشهر
Pacific Building Materials are importers of building material, hardware & interior decor products and cater to construction companies, fitouts, decorators and retailers through their retail showrooms and project sales team.
The job of Sales & Operations Manager involved leading the team to growth and profitability by achieving targets with increased profitability and customer satisfaction.
Successfully spearheaded a team of 50 plus staff with diverse nationalities towards a common objective of increasing the market share of Pacific Building Materials.
Made strong inroads in competitor market and trained the staff with different capabilities to a focussed approach in securing a sustainable growth and pipeline of customers.
Raised the sales turnover by 20% and reduced the operations cost. Made efficient utilization of warehouse, stocks, transport fleet and manpower by training them to reduce wastage by FIFO and fulfill customer expectations in delivery, extending high quality of customer service and timely follow-up.
Established the business in a competitive market utilising my skills in marketing, customer management, industrial and retail sales.
Successfully created pipelines in the new market and directed the sales team to generate revenues.
Sales management, networking, industry knowledge are my key strengths.
Generated business revenues from new sectors through persistent
sales efforts, planning and strategy for sustained long term growth in
the emerging markets. Controlled the KPI in team management for a dynamic and target oriented business environment.
Al Rahmani General Trading LLC: Dubai, UAE (September 2005 to Present)
Business Manager: 2011 to present
EVENTS & WORKSHOPS
• BIG 5, Dubai Construction Exhibition, 2013, UAE
• Lifestyle Management Workshop, Arabian Healthcare, 2013, UAE
• RAK Half Marathon successfully completed in 2012, 2013, 2014, 2016, 2017
Branch Incharge: 2007 to 2011
Sales Engineer: 2005 to 2007
Al Rahmani General Trading is a leading company in GCC and engages in international trade of construction materials with over 15, 000 products. It has retail showrooms and sales offices throughout UAE and Oman. The company has AED 500 million plus annual turnover and exports to Europe, Africa, Asia and Middle East countries, apart from retail, wholesale and
project based sales in the Emirates.
• Successfully initiated the branch operations and synergized all departments to achieve
growth by strategic planning, team building and resource management.
• Created high revenue collections within first year and later attained AED 12 million plus sales by second year, 20% above the target.
• Penetrated competitive market to win accounts like RAK Ceramics, Hilton Worldwide,
PWSD, KOJ, RAK Precast, RAK White Cement, Al Hamra Constructions, Saqr Port
Authority and numerous LLC and Free Zone companies in RAK, Fujairah, UAQ, Dubai,
Sharjah, Abu Dhabi, Oman.
1
• Maintained healthy growth even in recession period during 2008-2011. Achieved sales
figures of 10-12 % above the targets, with healthy margins and generated outstanding sales
turnover in 2012-2013 by keeping the team motivated and focused on company objectives.
• Successfully monitored the branch operations with an eye on controlling cost and overheads.
• Effective follow-ups of RFQ/RFP for generating profitable orders and execution of same for quality and service. Motivating sales team for cold calling to create new customer leads.
• Administrating timely stock movement, inventory control and stock audits.
• Efficient warehouse management to monitor logistics and deliveries.
• Orchestrated customer meetings, conferences for relationship building and business growth.
• Construction Exhibition, 2006, RAK Expo, UAE
• Managerial Effectiveness through positive communication Strategy Workshop, IIS - Xansa
Web city, 2005, India.
AKG Group: New Delhi, India (May 1999 to August 2005)
Asst. Manager, 2003- 2005
Created business opportunities in the construction industry with a positive networking with consultants and architects. Successfully lead the team to growth beyond the targets and margins laid by the management.
Sr. Sales Engineer, 1999- 2003
Rajiv Ind. Ltd. (AKG Group Company) is an ISO: 9002 certified company involved in manufacturing of hot extrusion and rotomoulding polymer profiles in LLDPE, PVC & HDPE,
catering to the construction, housing and industrial segment, apart from specific project
requirements in water distribution and public health engineering.
• Efficiently handled the sales and marketing operations of Northern India with emphasis on growth of market segment and exploration of new business opportunities.
• Developed & established business in the construction industry with a focused approach on maintaining the quality of products and services.
• Escalated the business turnover by 30 % in the housing societies and medium level segment in construction companies of repute. Relationship management with consultants and architects in the construction industry for brand approval and overall growth of the segment.
• Pre and Post tender documentation, techno-commercial discussions, towards order
finalization.
• Active participation in the process of implementing ISO 9002 Quality Standard.
S.C. Engineers, Noida, India (April 1997 to April 1999)
Sales Engineer: 1997- 1999
The company is engaged in execution of medium level project orders in the field of light and medium engineering works. Company also executes various orders in civil construction and steel
fabrication. It distinctively designed the tollbooths for various toll plazas.
• Carried out the marketing activities for generating enquiries for the company.
• Successfully coordinated the marketing efforts for gaining orders from Noida Toll Bridge
Company, for their toll plazas and allied civil construction works.
• Assisted in the pre and post tender documentation activities, and timely execution of orders as per client specifications.
2
J.K Tube Co., Noida, India (December 1995 to March 1997)
Sr. Sales Executive: 1995- 1997
The company is a distinctive player in manufacturing of industrial and household electrical
conduit pipes and accessories. M.S and G.I pipes are manufactured for the hospitals, factories and project sites for wire conduiting in electrical cable wiring, fire fighting and electrical
distribution network.
• Established a strong and profitable dealer network in Delhi and NCR region for the electrical
market segment.
• Extensive grass root level marketing for brand recognition and acceptability in the market.
• Mobilized contractors and workmen to provide product knowledge and sales promotion for generating revenues and clientele.
• Post Graduate Diploma, (Marketing), 1998, I.G.N.O.University, India • Web Master Post Graduate Diploma, IIS Infotech Ltd., Web and Multimedia Academy, India
• Bachelor of Engineering, B.E. (Mechanical), 1995, B.A Marathwada University, India