Nitin Kumar Tiwari, Customer Service Representative

Nitin Kumar Tiwari

Customer Service Representative

SYKES

Lieu
Inde - Hyderabad
Éducation
Baccalauréat, Marketing and Business
Expérience
16 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :16 years, 9 Mois

Customer Service Representative à SYKES
  • Inde
  • Je travaille ici depuis août 2018

Sykes is leading company worldwide in customer support industry where and providing
customer-engagement services to Global 2000 companies. SYKES' global headquarters is
located in Tampa, Florida, but our company is present in 20 countries, with over 65 locations
worldwide.
My job here is to managing inbound technical support calls supporting remotely on tools.
Resolving the technical and semi technical issues and queries of clients.

Sales Representative
  • août 2016 à juillet 2018

My job was to generate new business with the help of social media, cold calling and
resolving all queries regarding the product. Visiting the clients and participating in events and
expo to introduce new products in market used to be my key role.

Sales Representative
  • juillet 2015 à juillet 2016

One of the leading Manufacturer, Distributor and the Importer of complete range of Furniture
and Fixtures for the past 36 years deals in major B2B Business

Sales Manager
  • août 2007 à juin 2015

Gayatri Jewellers is one of the leading Brand in Jewellery Industry, they imports, exports &
Manufacture high end Luxury jewellery since Two Decades. Their majorly deals in B2B,
Contracts, Regional, International

Éducation

Baccalauréat, Marketing and Business
  • à Mahatma Gandhi Kashi University
  • août 2007
Baccalauréat,
  • à Mahatma Gandhi Kashi Vidyapith University
  • janvier 2007

Actively volunteered in seminars and fests organized in college and came out with flying colors. Best Singer Award On Cultural Fest

Etudes secondaires ou équivalent,
  • à C.E.C
  • janvier 2004

Specialties & Skills

Executive Development
Executive Level Selling
Executive Search
Executive Education
Executive Reporting
CONTRACT MANAGEMENT
BUSINESS DEVELOPMENT
COLD CALLING
CUSTOMER RELATIONS
CUSTOMER SERVICE
DELIVERY
FINANCIAL
INVENTORY MANAGEMENT
MARKETING