nito korahidiculla

iVedha Inc. is Canadian Information Technology services provider and solutions integrator.
•Work with other teams on end-to-end solutions and supporting various kinds of customers
•Responsible for documenting system maintenance, enhancements, and performance for effective network operations and management.
•Managing VPN Administration and Hosting. Administering the Firewall (Juniper and FortiGate)
•Managing wireless connectivity and administration across all facilities. (Cisco and Unifi)
•Preforming operational task with Remedy ticket support
•Understanding and ongoing support of all LAN, WAN, Load Balancing, Sophos VPN, Pulse VPN, and Data Center related operations.
•Supporting Apache Cloudstack, VPC and Megaport
•Generate and maintain technical and end-user documentation
•Manage and troubleshooting Microsoft (office 365, AD, DNS), Windows, Mac
•Assessing, designing, implementing, troubleshooting, and documenting networks and related systems.

Responsible for supporting and managing Routing, Switching, Wireless and Security infrastructure in Humber campus, which includes
•Wireless device support (Aruba Mobility controller MC and AP’s and Clear Pass)
•Working with team for wireless upgradation (Aruba Mobility Controller to Mobility Master)
•Deployment of New Aruba Wireless devices (AP’s and RAP)
•Security Devices support (Palo Alto and F5)
•Managing Cisco/Juniper based Network/Switching infrastructure

Responsible for providing technical support to customer (Loblaw) as a store network support engineer, which includes
•Network troubleshooting (store network / SD WAN, OSPF, BGP, QoS)
•Coordinating field engineers and service providers.
•Perform day to day activities in Datacenter including tape backup and Server support etc.
•Follow up and escalate all the Applications / Networks related issues
•Performing day-to-day ticketing (Service Now), event/alarm tracking job
•Provide efficient technical assistance and assign engineers for troubleshooting of issues while ensuring adherence to service delivery
•Preparing Technical documentations
•Configuring Routers and switches (Routing, VLAN and VPN etc.)
•Network Device IOS upgradation to ensure security compliance.

Responsible for providing technical support to customer (CRA) on Network devices, which includes
•Coordinating with service providers for configuration changes or fault rectification of core links at DC and GN (Government Networks) MPLS.
•Collect existing network information and prepare network/infra documents.
•Prepare documents to Manage existing network.
•Ensure Industry best practice is followed /implemented and to ensure security compliance of network and network devices.
•Change management, Incident Management, Configurations and troubleshooting of all network devices in CRA premises (like Routers, Switches and HP Firewalls)
•Monitoring and Troubleshooting of all Networks related activates in Core level.
•Implementing new Infra projects like F5 Load balancer, Aruba wireless systems, Bluecoat proxy etc.
•Evaluated network designs and recommended ways for improving work efficiency of network
•Developed network design in accordance to need of client
•Creating Script in Python for automated network activities
•Monitoring all the Servers / Networks through HP OpenView.
•Providing fault diagnosis, root cause analysis in all areas (Network and Application)
•Involved in customer network Bandwidth upgradation.
•Following the company workflow to analyze, diagnose, isolate and rectify Network and Application faults
•Coordinating with local/international service providers and vendors for troubleshooting

Responsible for providing L3 technical support in Federal Bank Datacenter, multi-vendor (Cisco, Juniper, HP) large scale enterprise which include network monitoring, management, Troubleshoot and maintenance for more than 1300 branches all over India.
•Monitoring and Troubleshooting (Break/fix) of all Networks related activates in Core level.
•Change management, Incident Management, Configurations and troubleshooting of all Routers & Switches.
•Troubleshoot application issue with help of data packet analyzer/capture (Wireshark etc.), Packet sniffer and Port Mirroring (SPAN) and Monitoring tools (Tivoli, OpenView etc.)
•Coordinating with service providers for configuration changes or fault rectification of core links at DC, DR, Near DR and Hub locations.
•Manage Routers, Switches, Firewalls (CISCO, Juniper, HP, Fortinet) and Aruba wireless devices, Bluecoat proxy and F5 Load balancer. Also Provide recommendations on upgrades, new implementations etc.
•Ensure Industry best practice is followed /implemented and to ensure security compliance of network and network devices.
•Worked with Project Manager on deployments and project cutovers.
•Provided technical support to deployments of software and hardware.

QIA was founded by the State of Qatar in 2005 to strengthen the country's economy by making investments in different asset classes and geographies, thereby diversifying the economy and its financial resources.
•Management & enhancement of all functional areas of LAN and WAN at both physical and logical layer
•Designing of new DR Solution for QIA.
•Facilitate technical trainings for co-engineers with major focus on deployed network infrastructure
•Provide efficient technical assistance and assign engineers for troubleshooting of issues while ensuring adherence to service delivery.
•Provide technical development and implementation of new concepts to increase operations efficiency and performance
•Proactively involve and participate in meetings with QIA clients, Vendors, determining project scope and technical operations requirements
•Lead teams of engineers, technicians on projects and coordinate recruitment and training of new employees
•Prepare template configurations and applets for designed network devices as part of technical operations
•Monitoring and Troubleshooting of all Networks related activates in Core level.
•Administration, installation and configuration of different platforms:
Cisco ASA/Firewall | Iron port | Palo Alto and Citrix | Cisco Routers 3800, 2800 & 1800 | Cisco IP Phones and DG-Vox (IP Phone call recorder) | Cisco catalyst Switches series such as 6500, 4500, 3750, 3560, 3550, 2900 | Cisco wireless (WCS & WLC) | Web\Audio\Visual conferencing using WebEx & Polycom | Lenel Security system (Access control system) | Blackberry server and applications.
•Administration, installation and configuration of different platforms:
•Cisco ASA/Firewall, Iron port, Palo Alto and Citrix
•Cisco Routers 3800, 2800 & 1800
•Cisco IP Phones and DG-Vox (IP Phone call recorder)
•Cisco catalyst Switches series such as 6500, 4500, 3750, 3560, 3550, 2900.
•Cisco wireless (WCS & WLC).
•Web\Audio\Visual conferencing using WebEx & Polycom.
•Lenel Security system (Access control system).
•Blackberry server and applications.

Network Specialist @ Commercial Bank of Qatar
 As a Network Specialist (Resident Engineer) at Commercial Bank Datacenter location, Maintaining Cisco based large scale enterprise network and managing the Datacenter, DR, and branches all over Qatar.
 Carrying out installation & configuration of Cisco Voice devices, troubleshooting VOIP problems. Creating & managing user accounts & assigning access rights and permission to use different application and resources.
 Providing fault diagnosis, root cause analysis in all areas:
OSPF | | VLAN | VTP | ISDN | Leased Line, MPLS | VPN Tunnel, ASA| CISCO LMS 3.2 | Port Security | Nortel Blade switch | L2 support in call manager servers 4.2 | Unity | Right Fax | Meeting Place Express | Ultra Variant Server (IP Phone call recorder) | Packet sniffer and Port Mirroring (SPAN)

As a Network Engineer / NOC at Federal Bank Datacenter location, we providing proactive Cisco based large scale enterprise network monitoring, management and maintenance for more than 650 branches all over India.
•Providing fault diagnosis, root cause analysis in all areas: OSPF | VLAN | VTP | STP | Trunking | ISDN-PRI and BRI | Leased Line | HDLC | PPP | NAT | IPsec | VPN.
•Providing proactive enterprise security management.
•Working as Network engineer in Federal Bank NOC.
•Monitoring all the Links through What’s Up Gold and Everest tool.
•Monitoring all the Servers and Application through What’s Up Gold and Everest tool.
•Handling Incident by using ticketing tool.
•Providing fault diagnosis, root cause analysis in all areas.
•Involved in customer network Bandwidth up gradation.
•Performing day-to-day ticketing, event tracking job
•Following the company work flow to analyze, diagnose, Packet capturing (Wireshark), Packet sniffer and Port Mirroring (SPAN) and rectify Network and Application faults
•Coordinating with service providers, local / international vendors and technical support for troubleshooting