Technical lead - Customer Support Department
Emirates Computers
Total years of experience :12 years, 10 Months
• Responsible for the development of plan, design, technical proposals and presentation to customers for implementation (VMware, Dell EMC & Backup), Datacenter relocation and technical refresh in enterprises infrastructure.
• Work as a technical consultant for infrastructure with partner companies and application vendors for security printing projects.
• Determining customer requirements and designing VMware-based solutions architectures spanning VMware and Dell products portfolio to meet functional and business requirements of a range clients
• Performed hands-on technical implementation and troubleshooting on complex client projects requiring high touch or strategic vision.
• Expert in Microsoft Exchange server implementation and migration for a multisite environment
• Worked as a Technical project manager for datacentre relocation for enterprises government projects
• Design and configure VMware ESXi, vCenter Management, VMware Site Recovery Manager, with Storage replication, VMware vSAN, VMware HA cluster, Dell EMC storage, Veeam backup, Office 365.
• Hands-on experience in iSCSI, NFS and Fiber Channel protocols, Fiber Channel cabling, switching and Zoning.
• Develop, test and maintain a disaster recovery plan for critical VMs and application data.
• Support and Development for Research and Application based Embedded projects
• Support for Ethernet based counters and Display in Automation industrial application
• Maintain Health monitoring system for heavy vehicles
Support and Development for Application based project in Embedded system
I E S Engineering College University: University of Calicut Year: 2006 -2010
Higher Secondary School School: ICAEHS School, Vadakkekad. Vadakkekad Group: Science Year: 2004 -2006
