Key Accounts Manager
Esnad Co Ltd
Total years of experience :20 years, 5 Months
• Esnad one of the leading Saudi Brand Producing high quality spices mixes, seasonings food flavors & additives
• Formulating sales strategies, budgeting and forecasting for the achievement of business targets of sales service products for primarily customers
• Acquiring new accounts, developing one key market sector as assigned, realizing potential of existing accounts through product upsell and new value proposition
• Interfacing with clients for understanding their requirements & suggesting solutions / products and cultivating relations with them for client retention
• Identifying new customers through market research and data for Seasonings, Flavors, Spices, & Other Food Ingredients)
• Checking the items, prices, delivery dates, quantities, order confirmation
• Preparing & forwarding the order confirmation to customer mentioning the price, delivery dates, mode of shipment, payment and delivery terms
• Responding to emails, & following up on sales & technical issue between the customers and management by emails
• Interfacing with team members to ensure adherence to policies & achievement of team targets
• Developing, reviewing and reporting on the sales strategy, ensuring the strategic objectives were well understood and executed by the team
Key Result Areas:
* Formulating sales strategies, budgeting and forecasting for the achievement of business targets of sales service products for primarily customers * Acquiring new accounts, developing one key market sector as assigned, realizing potential of existing accounts through product upsell and new value proposition * Interfacing with clients for understanding their requirements & suggesting solutions / products and cultivating relations with them for client retention * Ensuring generation, systematic updating and maintaining live of a market intelligence document and market plan * Identifying new customers through market research and data for Self-Adhesive Labels, Thermal Paper Rolls, Plotter Papers, & Auto Id's, (Zebra, Honewell, Sato, Argox) * Following up with existing customers for new orders & informing them of the new set up in KSA * Coordinating with the suppliers for the raw materials for paper products * Checking the items, prices, delivery dates, quantities or supplier order confirmation * Preparing & forwarding the order confirmation to customer mentioning the price, delivery dates, mode of shipment, payment and delivery terms * Responding to emails, & following up on sales & technical issue between the customers and management by emails * Interfacing with team members to ensure adherence to policies & achievement of team targets * Developing, reviewing and reporting on the sales strategy, ensuring the strategic objectives and reporting to the higher management
Key Result Areas:
* Managed the product category: o Food- Industrial Oils, Fats, Flour, Bakery Ingredients & Concentrates o Beverage & Plastic - Blow Molding Machines, Extrusion, Filling Lines, CAP & PET * Checked the spare parts enquiries from customers * Developed sales models for customers and led negotiation on behalf of IPS with major industrial and key account customers; ensured upward trend for net profitability and turnover * Followed up & received official purchase orders from the customers * Placed orders with suppliers accounting for customer PO & warehouse demand * Prioritized orders for spare parts to deal with the breakdowns * Prepared the: o Shipping documents for customs clearance o Confidential sales reports for presentation to management o Raw material sales and inquiries for all divisions * Negotiated tender & contract terms and conditions to meet both customer & company needs * Sustained long-term relationships with clients through managing & interpreting their requirements * Organized exhibitions in Beverage/Plastic & Pharma as per direction of the regional Director & Management * Resolved Spare Parts/Change Parts/LCS/After Sales Support inquiries and sales for both divisions
Highlights:
* Built relationship with HNI/corporate clients for various investments products like portfolio management service,
Trading Accounts; cross sold Mutual Funds and Life Insurance
* Mapped the customer's requirement and provided best investment advisory product basis the client's risk appetite
Highlights:
* Led a team of 7 Executives, assisted Development Team to provide world class service; resolved customer queries
* Administered the cross-selling of insurance and mutual funds for augmenting the sales
* Managed relationship with HNI/corporate clients for various investments products like portfolio management service, & trading accounts
B.Com (Financial Accounting & Auditing), Akbar Peerbhoy College of Commerce and Economics, Mumbai University (2003)
