Nizamuddin Malik

SYSTEM ANALYST at SAUDI GLOBAL PORTS COMPANY LIMITED (SGPC), KING ABDULAZIZ PORT

• Saudi Arabia - Dammam
• My current job since June 2016

Conveying excellent system support to internal employees (various Departments of the company) with entire satisfaction
•Service desk system administration/ Monitoring/ reporting
•Printers/scanners/photocopiers management and troubleshooting.
•IT store management & inventory
•VMT and Handheld RDT’s (THOR VX8/VX9)configuration and services
•Users/Computers Accounts Management
•Removing Unauthorized application installed on client PC
•CCTV Cameras & users Support
•Automation gates hardware support
•Wireless access points & controller’s administration/Monitoring/ Troubleshooting

SYSTEM SUPPORT OFFICER at INTERNATIONAL PORTS SERVICES COMPANY LIMITED (IPS), KING ABDULAZIZ PORT

• Saudi Arabia
• February 2013 to May 2016

Teklogix controllers monitoring and reporting.
•Teklogix base station monitoring
•VMT and Handheld RDT’s configuration and services
•Removing Unauthorized application installed on client PC
•CCTV Cameras & users Support
•Automation gates hardware support
•IPS-Tree users Support
•ICAM-users Support
•Managing Bravo units
•Faulty equipment reporting and follow-up
•IPS Tree hand punching re scanning
•Users Support & scheduled equipment maintenance
•Software and patch deployment to domain PC
•Hardware & Software inventory for PC’s, printers, AP’s and Mobile devices.
•Wireless access points & controller’s administration/Monitoring/ Troubleshooting.
•Users/Computers Accounts Management\
•Configure & Administer RPM systems
•AV administrations Management
•Service desk system administration/ Monitoring/ reporting
•Printers/scanners/photocopiers management and troubleshooting.
•IT store management & inventory
•Raising PR’s & PO’s and follow-up

Customer Support Engineer at Wasaaiq Consultancy Services Private Limited

• India - Mumbai
• August 2010 to December 2012

maintaining the infrastructure, servers and networks and also providing the support to UK clients remotely through Skype or Logion on Salon first Software (Software used in UK salons). Installing maintaining and resolving their queries on salon first software

CMC LTD., BANDRA BKC as

Resident Engineer at Godrej

• India - Mumbai
• June 2010 to July 2011

Resident Engineer at REDINGTON India Limited

• India
• December 2008 to June 2010

On behalf of Redington worked as a Server Engineer in DAKC (Dheerubhai Ambani Knowledge Center) at Kopar khairane

Customer Support Engineer at Zenith Computers Ltd

• India
• September 2007 to December 2008

Desktop Engineer at M/s. Nexgen Marketing Bycull

• India - Mumbai
• November 2004 to August 2007

PROJECT NAME : Word Processor, Text to Speech
FRONT END : Visual Basic 6.0
BACK END : MS-Access