Product Specialist
Tesla
Total years of experience :9 years, 4 Months
-Managed lead and prospect activity in salesforce to ensure effective lead management.
-Strategically and proactively carried Functional Analysis of Client and Market requirements in order to ensure future sales.
-Managed customer questions based upon interpreting facts, developing recommendations, or resolution of issues - problem solver mindset.
-Supported front-line in complex investigations to improve customer experience and business enhancement with technical expert of product information, having a deep understanding on company platform and product information workflows.
-Monitored client engagement KPIs with retail teams including client requirement, retention and purchasing pattern.
-Managed client data cleansing and management and specialized in retail clienteling tools.
-Supported store daily performance / trends, and involve in exploratory analysis to provide insights on retail performance.
-Have effectively managed the brand events on organising and co-ordination of theme and product in-line for Paris Fashion week.
-Responsible for development and execution of integrated marketing communication plans to derive quality sales.
-Created strategies to retrieve lost sales with innovative marketing approach increasing brand awareness and unique approach over both B2B and B2C.
-Invested in regular face to face meetings and time on client site to develop professional and mutually beneficial long term relationships.
-Established a segmented approach that improves customer engagement and effectively target each segment to increase sales through both online and offline marketing tactics.
-Evaluated daily progress to make scheduling adjustments as necessary and dynamically solved scheduling / production issues as they arise.
-Provided functional team assistance and direction on technical system capabilities with clear direction, motivation and specific performance.
-Ensured consistency, quality and timeliness of deliverables for assigned projects and Developed improved opportunities to assist cost management and productivity.
-Demonstrated leadership by fully supporting company and departmental goals and working with AGM Operations to identify future potential Operations.
-Developed and leveraged analytics to identify and capitalize on opportunities for efficiencies and growth.
-Delivered on monthly and quarterly targets of volume, revenue and profitability, reporting to company executives as needed.
-Anticipating and reacting to market trends and identifying opportunities for sales growth.
-Monitored adequate stock level with Integration and adjustment according to product lifecycle working closely with the logistics.