Executive Assistant to the Chief Executive Officer
Mezzan Holding
مجموع سنوات الخبرة :6 years, 5 أشهر
• Delivered high-level executive assistance in one-on-one working relationships to achieve desired objectives.
• Developed win-win scenarios to gain direct access to the CEO's time and office.
• Interacted directly and on behalf of the CEO with Board members and others on the CEO's programmatic efforts.
• Maintained credibility, trust, and support with senior management staff by bridging smooth communication between
the CEO's office and internal departments.
• Accomplished essential components of deliverables with a hands-on approach, such as composing letters, personal
communication, and other duties that aid the CEO's capacity to run the organisation effectively.
• Assisted CEO in execution of several administrative activities, including management of active calendar of appointments, completion of expense reports, creation of correspondence, arrangement of travel plans, itineraries, and
agendas; and formulation of documents for travel-related meetings.
• Provided administrative support to the COO in executing daily tasks and duties
• Contributed to developing and implementing robust marketing strategies.
• Ensure optimum inventory levels by actively monitoring stocks and sales.
• Monitored sales metrics to assess the success of all marketing activities (monthly - yearly).
• Produced presentations for (company orientation, monthly/yearly business reviews, and project progress reports).
• Interacted with heads of the departments/factories regarding timely execution of pending tasks.
• Created standard forms like (Workflow charts and Manufacturing cost analysis - organization charts) using MS Visio and Excel.
• Prepared reports for business units based on instructions. Managed business email, communications, paperwork, and electronic archiving system.
• Maintained firefighting system in all business divisions, including license renewals and new initiatives.
• Assisted senior management in formulation of multiple reports, including financial overview, KPIs achievements, direct
and indirect expenses for the several business units.
Ensuring the smooth day to day operations of the various HR functions and duties by offering clerical and administrative support between HR and other departments. Handling employee requests concerning human resources issues, rules, and regulations. Handling employee complaints and grievance
• Coordinating with candidates to schedule interviews
• Conducting orientation programs for newly hired employees
• Assisting with the onboarding process for the new engineers and operators including (accommodation - transportation -medical insurance and so on)
• Helping managers with sourcing candidates and updating the database
• Compiling and updating employee records in the form of both, hard and soft copies.
• Providing relevant data such as absences, leaves, etc., for the purpose of payroll preparation
• Coordinating, organizing and implementing various HR projects
• Making sure that the HRS is up to date with all the employees personal updates.
• Documenting processes and preparing reports relating to various personnel activities such as recruitment, staffing, training, performance evaluations, grievances
• Attends to special guests (e.g. VIPs) and answer their inquiries.
• Helps prepare welcome folders with collateral (e.g. room service menus, area descriptions).
• Provides information about amenities, area and venues and promote services.
• Anticipates guest needs and build rapport with customers.
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) .
• Address customer complaints and escalate to Guest Relations Manager when needed .
• Record information in the logbook daily.
• Ensure compliance with health and quality standards.
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