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Nociana Gjata, Senior Guest Relations Hostess

Nociana Gjata

Senior Guest Relations Hostess·ZenonRestaurant &Lounge,

United Arab Emirates

High school or equivalent, Nursery

Work experience

Total years of experience: 4 years, 0 months

Senior Guest Relations Hostess

November 2025 - March 2026

ZenonRestaurant &Lounge,

Dubai, United Arab Emirates

November 2025 - March 2026

Managed guest reception in a high-volume,
luxury environment
Coordinated reservations and ensured smooth
guest flow
Delivered exceptional customer service to VIP
clients
Handled bookings and seating arrangements
efficiently
Company industry:
Hospitality & Accomodation

Administrative & Client Relations Coordinator

September 2023 - February 2024

D. Doukakis Consultants,

Nicosia, Cyprus

September 2023 - February 2024

Managed incoming calls, emails, and client
communication
Scheduled meetings and organized daily
appointments
Provided administrative and office support
Maintained organized records and smooth
office operations
Company industry:
Business Consultancy Services
Job role:
Administration

Front Desk Coordinator

June 2022 - November 2022

SportgymFitness Center,

Nicosia, Cyprus

June 2022 - November 2022

Managed front desk operations and welcomed
clients
Handled phone calls and appointment
scheduling
Provided customer support and resolved
inquiries
Company industry:
Amusement & Recreation Facility
Job role:
Administration

Medical Receptionist & Client Care Coordinator

October 2019 - April 2022

CosmeticDermaMedicine,

Nicosia, Cyprus

October 2019 - April 2022

Managed front desk operations and daily client
interactions
Handled phone calls, messages, and
appointment scheduling
Assisted with payments and administrative
tasks
Maintained organized records and efficient
workflow
Company industry:
Medical Clinic

Education

High School – Athens, Greece

June 2014

June 2014

High school or equivalent, Nursery

Greece

Skills

COORDINATING
Intermediate
COORDINATING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
GUEST RELATIONS
Intermediate
GUEST RELATIONS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
DOCUMENT MANAGEMENT
Intermediate
DOCUMENT MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
FRONT OFFICE
Intermediate
FRONT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate

Languages

English

Expert

Greek

Native Speaker

Albanian

Native Speaker

Training and Certifications

Certifications
Professional Certification – Fitness & Personal Training
Professional Certification – Fitness & Personal Training