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Noel Benipayo, Executive Driver

Noel Benipayo

Executive Driver·Arabia Insurance S.A.L

United Arab Emirates

Diploma, Computer Science

Work experience

Total years of experience: 14 years, 7 months

Executive Driver

November 2023 - Present

Arabia Insurance S.A.L

Dubai, United Arab Emirates

I found this job using Bayt.com

November 2023 - Present

•Provides excellent customer service at all times.
•Assist the customer throughout their stay in the park and make sure that they are happy and satisfied.
•Actively interacting with multinational children and educating them with full enthusiasm.
•Entertaining the children with high energy and demonstrate some task for better understanding.
•Properly coordinates with colleagues and flexible with duty schedule.
•Adhere to company policies, procedures, and guidelines to ensure children’s safety.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Quality Assurance Officer

March 2008 - December 2011

Copylandia Services and Trading Inc.

Philippines

March 2008 - December 2011

•Served as the direct point of contact for customers and responsible for ensuring customers receive adequate level of service with their questions and concerns
•Interacted with customers by means of providing information in response to product /service inquiries, schedule of delivery, general questions and complaints as well as resolving them via telephone, email, fax, personal meetings, etc.
•Periodically evaluated group performance and conceptualized techniques to improve the quality of services
•Managed a team of field marketers for distribution of marketing flyers/brochures
•Maintained and kept records of transactions and updated/maintained database of customers information
•In-charge of training staffs and operating different types of copiers as follows:
*KIP - Wide copy formal
*Risograph (MZ, RP, RZ, GR) - Multiple copy / flyers / leaflets / forms
*Ineo 550 - Colored printing
*Ineo 751 - Photocopying all kinds of documents

Company industry:
Publishing
Job role:
Quality Control

Field Supervisor

November 2006 - February 2008

Ideal Approach Corp.

Philippines

November 2006 - February 2008

Monitored daily staff activities in a timely manner and made the necessary documentation daily
Deployed staffs on site/field, coached and assisted them in maximum production
Maintained good business relationship with clients by conducting site visits from time to time and updating them about the latest services offered by the company
Conducted surveys to identify prospect clients and developed marketing approach to offer services
Maintained daily Sales Register
Prepared/ Tabulated monthly report on staff’s performance and effectiveness
Conducted product re-training to site staffs and monitored effectiveness of the said training

Company industry:
Sales Outsourcing
Job role:
Sales

Sales Executive

January 2002 - October 2006

Rustans

Philippines

January 2002 - October 2006

Provided information about products and services to customers
In-charge of replenishing the stocks and maintaining the display areas orderly
In-charge of inventories
Performed other administrative activities as and when required in the operations

Company industry:
Merchandising
Job role:
Customer Service and Call Center

Accounts Assistant

January 1999 - December 2000

Municipality of Sto. Domingo

Philippines

January 1999 - December 2000

Assisted in managing the department’s budget and petty cash
Prepared/ Tabulated monthly report on staff’s attendance
Assisted the payroll officer
Performed other administrative activities as and when required in the operations

Company industry:
Public Administration
Job role:
Administration

Education

System Technology Institute

March 2001

March 2001

Diploma, Computer Science

Philippines

Skills

Customer Service
Expert
Customer Service
Expert
Customer Interactions
Expert
Customer Interactions
Expert
Customer Orientation
Expert
Customer Orientation
Expert
Customer Interface
Expert
Customer Interface
Expert
Customer Relations
Expert
Customer Relations
Expert
Driving
Expert
Driving
Expert
MS Office Application
Expert
MS Office Application
Expert
Professional Driver
Expert
Professional Driver
Expert
Computer literate
Intermediate
Computer literate
Intermediate
Customer Service
Expert
Customer Service
Expert
Customer Interactions
Expert
Customer Interactions
Expert
Customer Orientation
Expert
Customer Orientation
Expert
Customer Interface
Expert
Customer Interface
Expert
Customer Relations
Expert
Customer Relations
Expert

Languages

English
Expert
Filipino
Expert
Arabic
Beginner

Training and Certifications

Training
none
none

Hobbies

  • basketball