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noha al badry, technical support representative

noha al badry

technical support representative

raya contact center

Location
Egypt - Cairo
Education
Bachelor's degree, Bachelor of Science in Information Technology and Computing
Experience
1 years, 11 Months

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Work Experience

Total years of experience :1 years, 11 Months

technical support representative at raya contact center
  • Egypt - Cairo
  • April 2012 to February 2014

Handling customer inquiries in the technical problems of the internet, landline, TV and web based services.

Education

Bachelor's degree, Bachelor of Science in Information Technology and Computing
  • at Arab Open University
  • June 2011

Specialties & Skills

Customer Service
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Microsoft Office
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Technical Support
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microsoft office
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Languages

English
Expert
Arabic
Expert

Training and Certifications

Mastering in Java Programming Language (Certificate)
Date Attended:
February 2012
CCNA from the American University in Cairo (Certificate)
Date Attended:
July 2014
Valid Until:
July 2017
International computer driving license (ICDL) (Certificate)
Date Attended:
August 2010
conversation course at the British Council (Certificate)

Hobbies

  • swimming and reading