Pakistan Operation Supervisor Installations
Wavetec
Total years of experience :9 years, 7 Months
Roles and Responsibilities:
• Managing an Operations teams and technicians to complete all the daily
targeted service and bring the number of services down to least count.
• Managing installation team for new site deployments in different cities all over
Pakistan to do the installation work and to complete the installation project on
time.
• Keep pushing the team and motivating them so that all work can be
completed within given scheduled completion time and the delay in project
completion can be avoided as much as possible.
• Accountable to update the client about the current completion of the clients
project.
• Coordinate with different departments of office like supply chain,
production, sales and product heads involved to make sure project runs
smoothly.
• Coordinating complex technical issues with vendors and service providers to
resolve operational issues
Hardware Installation, Commissioning, Integration, PAT, Cutover.
• Switches & routers installation, commissioning. ODF, UPS installation. Security box and IP
network rack installation.
• Survey, Installation, Commissioning.
• Refurbishment of IP TV & ADSL Routers/Modems.
• Survey, Datacom, Core, Access, Transmission, OSP, FTTH.
Canopies Works for Project Based in Greaves Pakistan
Data Racks Designing & Installations Networking Cabling for Project Based in SAPT (South Asia Port
Terminal)
Pitching New Clients to get new orders.
Job responsibility includes understanding the requirements from client, manager and arrange until
delivered in a better way.
Taking ownership of technical issues, and working with our Development group to resolve
more advanced issues when necessary
Resolving escalated customer complaints without the need for team lead
intervention Documenting troubleshooting and problem resolution steps
Participation in providing training to customers as required
Part of the team providing technical training regarding the Wavetech Products
I.T System Support
• Providing support to staff in Hardware, Software and Networking Solutions.
• Troubleshooting Problems of Desktops, Laptops and Printers.
• Installation and maintenance of new hardware and Software.
• Managing and troubleshooting problems of in house network and its link with outside network.
• Managing branch networking within stores.
• Maintenance and Inventory control of IT Equipment.
• Assisting IT manager for network planning & network troubleshooting,
• Troubleshooting Problems of Desktops, Laptops and Printers.
MAGSNET Ltd provided me a wonderful background and opportunity to Provide Solutions Regarding
Web hosting and Email servers. Below were my responsibilities in MAGSNET but not restricted to:
Provide Solution Regarding Web hosting and Email servers
Virtualmin, Webmin, Usermin
WHM, C-Panel
Answering technical queries.
Troubleshooting all Hardware/Software issues.
Identifying potential issues with computer systems.
Performing routine audit of systems and software.
Performing regular backups.
Applying operating system updates and configuration changes.
System performance tuning.
Installing of software/hardware equipment in office
Installing and operating Windows desktop and server operating systems
Maintaining Data Center Cabling.
My responsibilities were to observe the working of various departments in MAGSNET ltd, to
understand and how the traffic is routed outside Pakistan.
In Process
AUMD (CS