مجموع سنوات الخبرة: 14 سنوات, 11 أشهر
أغسطس 2022
إلى مايو 2023
SALES EXECUTIVE
في INTERCONTINENTAL HOTEL
البلد :
الأردن - عمان
• Develop and Implement Sales Strategies to Increase Hotel Occupancy and Revenue.
• Monitor and Analyze Sales Performance and Market Trends to Identify Opportunities for Growth.
• Develop and Maintain Relationships with Key Clients and Partners.
• Negotiate Contracts and Rates with Corporate, Leisure, and Group Clients
• Monitor and Analyze Sales Performance and Market Trends to Identify Opportunities for Growth.
• Develop and Maintain Relationships with Key Clients and Partners.
• Negotiate Contracts and Rates with Corporate, Leisure, and Group Clients
نوفمبر 2021
إلى أغسطس 2022
SALES EXECUTIVE
في AMMAN ROTANA HOTEL
البلد :
الأردن - عمان
• Increasing REVPAR And Gaining Market Share Versus Our Competitive Set Through an Aggressive Direct Sales Effort and
Strategic E-Commerce Sales and Marketing Efforts.
• Continually Provide Excellent Customer Service to Build Customer Loyalty and Client Base.
• Meet And Arrange Sales Calls with Prospective Clients to Generate Business for The Hotel.
• Establish Viable Sales Leads Through Proactive Networking Activities, Maintain and Develop Key Accounts and Prospect.
Strategic E-Commerce Sales and Marketing Efforts.
• Continually Provide Excellent Customer Service to Build Customer Loyalty and Client Base.
• Meet And Arrange Sales Calls with Prospective Clients to Generate Business for The Hotel.
• Establish Viable Sales Leads Through Proactive Networking Activities, Maintain and Develop Key Accounts and Prospect.
يوليو 2021
إلى نوفمبر 2021
Business Development Manager
في KITCHOUT CLOUD SERVER
البلد :
الأردن - عمان
• Setting Goals and Developing Plans for Business and Revenue Growth as a Start-Up Company.
• Researching, Planning, and Implementing New Target Market Initiatives.
• Finding And Developing New Markets and Improving Sales.
• Attending Conferences, Meetings, And Industry Event
• Researching, Planning, and Implementing New Target Market Initiatives.
• Finding And Developing New Markets and Improving Sales.
• Attending Conferences, Meetings, And Industry Event
مايو 2020
إلى مايو 2021
Customer Care Team Lead
في AL-MASAOOD GROUP
البلد :
الإمارات العربية المتحدة - أبو ظبي
• Supervise a Team of Representatives Offering Customer Support.
• Overseeing the Customer Service Process and Resolving Customer Complaints.
• Creating Policies and Procedures and Planning the Training and Standardization of Service Delivery.
• Build &implement an Effective Customer Base & Loyalty Program and Call Center Training.
• Identify and Convert New Account Opportunities for The Business and Find Ways to Improve and Develop Sales Numbers
• Overseeing the Customer Service Process and Resolving Customer Complaints.
• Creating Policies and Procedures and Planning the Training and Standardization of Service Delivery.
• Build &implement an Effective Customer Base & Loyalty Program and Call Center Training.
• Identify and Convert New Account Opportunities for The Business and Find Ways to Improve and Develop Sales Numbers
فبراير 2018
إلى فبراير 2020
Business Development Executive
في ZAIN MIDDLE EAST
البلد :
الإمارات العربية المتحدة - أبو ظبي
• Developing Client’s Database through Cold-Calling, Advertising, Emails, and Business Presentations.
• Conducting Negotiations with Real Estate Agents’ Owners and Clients and Close the Purchasing Deals.
• Consulting with Clients to Identify Their Needs, Preferences, and Financial Concerns to Assist Making Purchasing Decisions.
• Conducting Negotiations with Real Estate Agents’ Owners and Clients and Close the Purchasing Deals.
• Consulting with Clients to Identify Their Needs, Preferences, and Financial Concerns to Assist Making Purchasing Decisions.
يناير 2016
إلى يناير 2018
Flight Manager
في Etihad Airways
البلد :
الإمارات العربية المتحدة - أبو ظبي
• Ensure the Safety and Comfort of Passengers Aboard Flights, Work Independently, Perform Effectively in a Team, And Build
Trust Relationships with Passengers.
• Supervise correct and fair allocation of crew positions by auditing and reviewing, manage action, follow up and provide
feedback to cabin crew on cabin flight report.
• Ensure all procedures, manuals and documentations in the Briefing Office are updated and maintained and company policy
requirements
Trust Relationships with Passengers.
• Supervise correct and fair allocation of crew positions by auditing and reviewing, manage action, follow up and provide
feedback to cabin crew on cabin flight report.
• Ensure all procedures, manuals and documentations in the Briefing Office are updated and maintained and company policy
requirements
نوفمبر 2010
إلى يناير 2016
Flight Attendant
في ROYAL JORDANIAN AIRLINE
البلد :
الأردن - عمان
• Provide a High Standard of Customer Care and Dealing with VIPs.
• Maintain and Gather Knowledge on Emergency Operations Such as Aircraft Evacuation, Administering First Aid to Ill or
Incapacitated Customers and Manage Unusual Incidents
• Maintain and Gather Knowledge on Emergency Operations Such as Aircraft Evacuation, Administering First Aid to Ill or
Incapacitated Customers and Manage Unusual Incidents
نوفمبر 2009
إلى نوفمبر 2010
Front Office Agent
في AMMAN MARRIOTT HOTEL
البلد :
الأردن - عمان
• Welcome guests, manage online and phone reservation and perform all check-in and check-out tasks.
• Answer inquiries pertaining to hotel services guest registration and travel directions or make recommendations regarding
shopping, dining, or entertainment
• Answer inquiries pertaining to hotel services guest registration and travel directions or make recommendations regarding
shopping, dining, or entertainment
يونيو 2009
إلى أكتوبر 2009
Front Office Agent
في RAMADA INTERNATIONAL HOTEL
البلد :
الأردن - عمان
• Complete Basic Receptionist, Check In-Out and Reservations Responsibilities.
• Handling Guests Inquiries and Complaints Professionally.
• Provide an Outstanding Guest Experience, Solve Problems When Challenges Arise.
• Handling Guests Inquiries and Complaints Professionally.
• Provide an Outstanding Guest Experience, Solve Problems When Challenges Arise.
أبريل 2008
إلى يونيو 2009
Public Relation Officer
في JORDAN SPORT FEDERATION
البلد :
الأردن - عمان
• Establishes and Maintains Cooperative Relationships with Internal Government Sectors, International Federation’s
Community, and Employees.
• Arranging Ticketing, Reservation, Meeting, Lodging, Dining, And Any Other Needs the Delegations, Visitors, And Sponsors.
• Seeking Opportunities for Partnerships, Sponsorships, And Advertising
Community, and Employees.
• Arranging Ticketing, Reservation, Meeting, Lodging, Dining, And Any Other Needs the Delegations, Visitors, And Sponsors.
• Seeking Opportunities for Partnerships, Sponsorships, And Advertising
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