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Ayesha Mohammed, Group Head- HR & Administration

Ayesha Mohammed

Group Head- HR & Administration·Capital Group FZ LLC

United Arab Emirates

Bachelor's degree, Business & ADministration

Work experience

Total years of experience: 23 years, 2 months

Group Head- HR & Administration

January 2012 - Present

Capital Group FZ LLC

Dubai, United Arab Emirates

January 2012 - Present

• Dual Reporting to the Group CEO & Chairman, Spearheaded department of Business Administration / LEGAL/ HR/ IT for various divisions under below company names successfully as one point of contact:
o OOH Advertising : Capital Marketing FZ LLC
o Printing Division : Break Media FZ LLC
o Food & Beverage : Jamaica Blue Coffee Shops LLC
• Assimilated 2 Partnership acquired firms into the culture, business & performance processes in various locations. Being a Role Model, ensured compliance with all UAE governmental legislations & regulations issues that were required in opening a new operation.
• Established this rapidly growing company’s first ever Human Resources Department covering 300 employees. Restructured policy & procedures to raise the HR standards and compliance to cultivate a unified, value based culture and brand globally.
• Executed cost effective changes to existing benefit plans and evaluated and introduced HRM systems to initiate a strategic systems plan for improved efficiency using the existing metrics.
• Streamlined Staffing & Hiring process saving 30% in recruitment costs and enhanced On-boarding experience
• Improved employee workflow productivity by 16% by creating successful merger and acquisition assimilations using effective organization design incorporating budgeting, change management & recruitment strategies in addition to implementing the employee welfare programs
• Created & Developed SOP's for all departments for process Improvements
• Participated in contract negotiations hence saving 30% of the actual budgeted cost after careful data Analysis.
• Served as a link between senior management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems focusing on open door policy.
• Jointly headed the legal counsel as appropriate, and/or as directed by the CEO on personnel matters & professional matter. Perfect record in representing all organizations in litigation and regulatory agency matters resulting in no losses in 6 years.
• Accountable for managing & Incorporating best practices in Asset management, Fleet management, Support Staff, Insurance, Claims & Renewals, Legal & Compliance, Lease & License Renewals, Staff Accommodation and Warehouses.

Company industry:
Advertising
Job role:
Human Resources and Recruitment

Consultant HR, Business & Compliance

November 2007 - Present

Multiple companies

Dubai, United Arab Emirates

November 2007 - Present

supporting & working with a number of companies with short-term projects as an HR & Legal Consultant in relation to HR Operations & Corporate legalities (more can be disclosed during an engagement)

Company industry:
Human Resources Outsourcing
Job role:
Human Resources and Recruitment

Manager- Hr & Administration

November 2007 - December 2011

Shuttle ADvertising

Dubai, United Arab Emirates

November 2007 - December 2011

• Orchestrated overall daily HR functions in UAE supporting 40 employees and served as HR business partner to the Chairman for facilitating the business strategy.
• Developed & Executed high performing Human Resource strategies to support organizational design, performance management, Recruitment & Compensation, Leadership development & employee engagement.
• Formulated HR policies & revamped Employee handbook through memos to all employees.
• Managed Payroll & Leave Schedule. Designed Organizational structure as per the business.
• Promoted and developed innovative and cost effective sourcing strategies. Ensuring manpower budget is properly tracked and controlled.
• Coordinated business travel services, visa requirements & hotel bookings.
• Coached & Served as a Trainer in the areas of diversity, Customer service & corporate policies
• Monitored surface transport arrangements including administration & control of drivers.
• Fleet Vehicle management
• Handled issues pertaining to welfare & grievances of employees & offer appropriate solutions. Monitored and implemented disciplinary actions & procedures.
• Administered Staff Accommodation.
• Managed Lease & License renewals.
• Lead and organized external activities/events for promoting staff welfare.
• Handled Vendor Management & General Office Administration
• Controlled & managed complete operations of the office with regards to each department.

Company industry:
Advertising
Job role:
Human Resources and Recruitment

Assistant Manager Administration

September 2006 - July 2007

Cisco Systems Pvt Ltd

Bengaluru, India

September 2006 - July 2007

• Directed, supervised and coordinated the activities of subordinates engaged in Administration department.
• One point contact for ISO audit and Environmental Health & Safety
• Closely cooperated with various VP’s and Operations manager on numerous financial matters that are likely to be very diverse and varied in nature
• Vigorously investigated, developed and administrated the implementation of cost reductions programs to suppliers and parts assigned for Procurement of office assets.
• Managed the Facility of 60 employees in the location.
• Handled Employee complaints/ Grievances and resolutions.
• Adhered to Vendor management as per Cisco’s well-defined process and procedures.
• Managed Business Conferences, Canteen, F&B, of the contracted employees.
• ISMS certified, hence responsible for the Security guidelines under Physical Security at the facility
• In charge of the Cisco Club - Budgeted & Scheduled the Events Profile & rollout of the events on quarterly basis and as per the needs for the employees
 Involved in Snag Analysis & Rectification planning in concurrence with the maintenance team
 Proxy Cards - Issuance of Proxy cards and maintenance of records for issuance and return.

Company industry:
IT Services
Job role:
Administration

Executive- Admin & Facilities

November 2004 - October 2006

Satyam Computer Services Ltd

Bengaluru, India

November 2004 - October 2006

• Managed the 2500 acre Facility with more than 2500 employees in the location.
• Handled Employee complaints/ Grievances.
• Vendor Management adhering to Satyam’s well-defined process and procedures for various offerings. Interaction with Governmental agencies (as applicable)
• Organized Client Visit i.e. arranging Welcome Boards, Bouquets, and Food arrangements, Facility Tour, Tree Planting, Corporate Gifts and Photo Sessions. Conference Rooms - Confirmation of conference rooms bookings through system and maintenance of projectors / LCD's and furniture.
• Security Management & audits as per ISMS certification
• Stock Maintenance - Stationery, housekeeping, banquets, office maintenance materials and gift items
• Handled entire Housekeeping activities at the site premises, travel, courier, hotel and car arrangements etc., canteen management & Food & Beverages services.
• SatyamOtsav - Being a part of Core Organizing Committee of Satyam’s Annual Mega Event handled the Budgeting & Logistics arrangements.
• Snag Analysis & Rectification planning in concurrence with the maintenance team including lawn and landscaping.
• Proxy Cards - Issuance of Proxy cards and maintenance of records for issuance and return.
• Cost savings through Effective Cost Management, Initiatives & Negotiations.

Company industry:
IT Services
Job role:
Administration

Guest Relations Executive

January 2003 - October 2004

Le Meridien

Bengaluru, India

January 2003 - October 2004

• Handling Front Office Day to Day Operations and updating of the reports,
• Taking care of all the Complaints,
• Ensuring that the best services is been given to the guest, taking care of all the VIP’s, High profile people, Famous personalities and keep up the rapport of the hotel by offering the best services.
• Regular courtesy calls to guest and re-enquiry of temporary reservations.
• Maintaining an excellent and correct inter office communication.
• General correspondence and maintaining records.
• Extending hospitality to visitors/clients.
• Check if of rooms are according to the hotel standards.
• Making a note of all the birthday’s and anniversary’s and organize for a surprise party at the café.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

St Mary's Girls high School

April 1999

April 1999

Bachelor's degree, Business & ADministration

India

GPA (percentage): 72%

GPA (percentage): 72%

Business Commerce Administration Accountancy & Economics

Skills

Asset Management
Expert
Asset Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Employee Engagement
Expert
Employee Engagement
Expert
Administration
Expert
Administration
Expert
Facilities
Expert
Facilities
Expert
Business Etiquettes
Expert
Business Etiquettes
Expert
Beyond problem solving
Intermediate
Beyond problem solving
Intermediate
negotiation Skills
Expert
negotiation Skills
Expert
Train The trainer
Expert
Train The trainer
Expert
Microsoft Office
Expert
Microsoft Office
Expert
six Sigma
Intermediate
six Sigma
Intermediate
Asset Management
Expert
Asset Management
Expert
Employee Engagement
Expert
Employee Engagement
Expert
Administration
Expert
Administration
Expert
Facilities
Expert
Facilities
Expert

Languages

English
Expert
Hindi
Expert
Kannada
Expert
Urdu
Native Speaker
Tamil
Intermediate

Training and Certifications

Certifications
Certified Change Managment Practitioner
Apr 2017

Training
Human Resources Business partner
Middle Earth HR Institute
Aug 2016

Hobbies

  • music, Outdoor
    Self satisfied