Corporate Segment Manager
Zain
Total years of experience :23 years, 0 Months
Worked in developing the growth strategy and directing the sales team,
by providing leadership toward the achievement of maximum
profitability and quality in line with the company’s vision and values.
Moreover, I was mainly involved in activities such as, recruiting;
coaching, managing a team of account managers, manage the sales
pipeline as well as team sales reports, customer relationship
management, operations and business development.
More information can be provided during the interview
(Large Enterprises segment / strategic Financial segment)
• Managed to retain clients and gain their appreciation and recognition despite of the challenging competitive environment.
• Met with clients on monthly and daily basis, and made sure they are aware of the company’s products and services in order to increase sales and build a strong professional relationship with clients.
• Handled clients requests and prepared formal business proposals that meets their requests.
• Resolved clients billing and technical complaints and issues in a professional manner.
• Provided clients with solutions and helped them build their infrastructure that best suited their nature of business. I also helped them to cut down costs and improve their business.
• Prepared monthly and weekly reports for the management to insure meeting my goals and objectives.
• Prepared revenue plans and forecasts to achieve goals and seek opportunities.
• Handled sales activities, such as sales presentations, negotiations and closing business deals, follow up on clients’ service orders, customer care and identifying opportunities.
• Achieved my targets quarterly, and managed to increase my sales successfully.
• Worked closely with different departments in the company, that enabled me to learn more about the company’s products and services, and build a relationship with these different departments.
• Developed a holistic customer portfolio and a plan to understand the customer better, realize trends and identify opportunities.
• Develop and produced sales objectives and monitored the progress.
• Identified new sales prospects
(University of Glamorgan/Cambridge institute/Lebanese American University) were all under the companies umbrella in Bahrain
• Conducted a market research to measure the SWOT of establishing a new institute in Bahrain and evaluated competition.
• Organized events and seminars related to the companies services.
• Designed a cost benefit forecast to estimate revenue.
• Worked actively in developing the business by seeking new
Advanced solutions, partnerships and affiliation.
• Participated in sales presentations and calls.
• Designed a new marketing plan and a brand identity.
• Produced new promotion plan aimed to increase the sales for the company.
(Coca-cola/ Batelco/Bahrain municipality election campaign)
• Worked actively in the public relations and clients servicing departments.
• Prepared meetings with client and discussed requirements and issues.
• Created creative product-services briefs, action plans, annual reports, events.
• Worked closely with the planning and creative department.
• Proposed creative ideas that were implemented in different mediums.
• Assisted client that were interested in buying or selling property.
• Advised tenants on the renting and leasing procedures.
• Developed a new loyalty program aimed to retain customers.
• Designed a comprehensive marketing plan to introduce new products.
• Prepared surveys, focus groups, and promotion and communication materials.
• Conducted an intensive market research.