Mohammad Nuruzzama, Holiday Consultant

Mohammad Nuruzzama

Holiday Consultant

Orient Travel) Dubai

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, Travel And Tourism Management
الخبرات
11 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 10 أشهر

Holiday Consultant في Orient Travel) Dubai
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ مارس 2023

Holiday Consultant (Orient Travel) Dubai, Mar 2023 till present.
Key Responsibilities:
• Sales and reservation of all travel and tourism package.

• Dealing with enquiries over phone, face to face and social media, listening to customers’ needs and acting upon them.

• Hotel & Holiday package reservation- Using offline vendors and online system like TBO, Lots of Hotels, Hotel Beds, ETC.

• Ticketing- Using GDS (Galileo) as well as online booking engine like Fly Dubai, Air Arabia, Indigo, Air India Express, Spice Jet, Chamwings, ETC to issue domestic and International tickets.

• Transportation- Car rentals: Self driven & chauffeur services. Airport pick, drop off and meet & assist services.

• Other services- Cruise bookings, Travel Medical Insurance issuance, Int’l driving license & English language Learning Courses ETC.

Senior sales and operation consultant في ( Al tayyar Travel ) KSA
  • مارس 2012 إلى أغسطس 2019

Key Responsibilities:
•Sales and reservation of all travel and tourism package.
•Dealing with enquiries over phone, face to face and social media, listening to customers' needs and acting upon them.
•Hotel & Holiday package reservation- Using ofline vendors and online system like GTA, Planet, Lots of Hotels, Hotel Beds, One DMC, and Al Tayyar online ETC.
•Ticketing- Using GDS (Galileo) as well as online booking engine like flydubai.com to issue domestic and International tickets.
•Transportation- Car rentals: Self driven & chaufeur services. Airport pick, drop of and meet & assist services.
•Other services- Cruise bookings, Travel Medical Insurance issuance, Int'l driving license & English language Learning Courses ECT.
•Corporate / Credit Clients- Handling meetings & incentive groups, school educational groups as well.

Travel sales consultant في (Flexi Tours
  • الهند - دلهي
  • نوفمبر 2008 إلى ديسمبر 2011

Key Responsibilities:
•Designing Outbound & Domestic Tour Packages
•Handling Walk-in clients, Social Media & telephonic queries of clients
•Designing the suitable Itineraries & mailing the detail as per customer requirement.
•follow up of Customer's queries to materialize into sales

الخلفية التعليمية

ماجستير, Travel And Tourism Management
  • في Aligarh Muslim University
  • مايو 2008

Master of Tourism Administration

بكالوريوس, Bachelor
  • في Aligarh Muslim University
  • يناير 2008

Specialties & Skills

Tourism
Customer Satisfaction
Achieving Targets
Hardwork
Destination Management
SOCIAL MEDIA
BOOKING (RESOURCE PLANNING SOFTWARE)
TOURISM
FLEXI (PHOTOSHOP PLUGIN)
CAREER DEVELOPMENT
CUSTOMER SERVICE
MOTIVATIONAL INTERVIEWING

اللغات

العربية
متمرّس
الأوردو
متمرّس
الهندية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Fare, Reservation and Ticketing Course (الشهادة)
تاريخ الدورة:
March 2017