Client Service Manager
Standard Chartered Bank
Total years of experience :5 years, 6 Months
Handling banking and investment products
Solving customers problems and issues
Auditing customers documents before send it for processing
Work Placement Student 2011
Dubai Chamber of Commerce and Industry
Duties: • Preparing advertising proposal forms
• Organizing Marketing Department presentations
• Checking and comparing the annual reports with the achievements of the Dubai Chamber
• Preparing marketing achievements portfolio
• Producing a creative web page for the National
Identity project
Financial Manager for Booth 2009
Dubai Women's College Annual Bazaar
Financial Duties: • Setting the prices for the products
• Preparing and managing the budget
• Analyzing the results and calculating the profit
• Preparing income statement
General Duties: • Helping in designing the booth
• Creating website for our business
• Dealing with employees' problems
Volunteer 2008
Dubai Islamic Bank
Duties: • Calling the customers and handing them their ATM cards
• Printing Account Statements of the customers
• Checking cheques deposit application forms
• Photocopying passports and ID cards
Receptionist 2005
Dubai Hospital (Staff Clinic)
Duties: • Answering the phone and transferring the calls
• Registering appointments for staff
• Arranging and organizing files
Certificate for Outstanding Academic Achievement (GPA 3.95) Standard Chartered Bank Scholarships
Bachelor Service Entrepreneur Award for Best Student Business 2009/10 Higher Colleges of Technology-Dubai Women’s College Certificate for Outstanding Academic Achievement (GPA 3.90) 2009/10 Higher Colleges of Technology-Dubai Women’s College Certificate for Outstanding Academic Achievement (GPA 3.72) 2009/10 Higher Colleges of Technology-Dubai Women’s College Certificate for Outstanding Academic Achievement (GPA 3.80) 2010/11 Higher Colleges of Technology-Dubai Women’s College Certificate for Outstanding Academic Achievement (GPA 3.70) 2010/11