Noorulla  Shariff, SALES CONSULTANT  - SRACO HUMAN RESOURCES

Noorulla Shariff

SALES CONSULTANT - SRACO HUMAN RESOURCES

DAMMAM

Location
Saudi Arabia - Dammam
Education
Diploma, Business Management
Experience
15 years, 11 Months

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Work Experience

Total years of experience :15 years, 11 Months

SALES CONSULTANT - SRACO HUMAN RESOURCES at DAMMAM
  • Saudi Arabia - Dammam
  • My current job since October 2017

Responsible for acquiring profitable new business and retaining existing accounts to increase the Company’s market share.

Providing expertise and demonstrating deep understanding in HR and business development.

Ability to work for visas related query, coordinate and manage a team

Represent the company at various meetings and presentation for new business

Business Development Manager at ITL - INTERNATIONAL TRADE LINKS- DAMMAM
  • November 2015 to September 2017

Responsible to run entire Eastern province KSA & Bahrain recruitment operations
• Involvement in indentifying new sales leads
•Pitching products and/or services
•Maintaining fruitful relationships with existing customers
•When it comes to generating leads, day-to-day duties typically include:
•Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets
•Researching the needs of other companies and learning who makes decisions about purchasing
•Contacting potential clients via email or phone to establish rapport and set up meetings
•Planning and overseeing new marketing initiatives
•Attending conferences, meetings, and industry events
•When it comes to the challenge of actually selling, other typical duties include:
•Preparing PowerPoint presentations and sales displays
•Contacting clients to inform them about new developments in the company’s products
•Developing quotes and proposals
•Negotiating and renegotiating by phone, email, and in person
•Developing sales goals for the team and ensuring they are met
•Training personnel and helping team members develop their skills
•To keep healthy relationships with clients.

Business Development at MASH SHIPPING & LOGISTICS PVT LTD
  • Saudi Arabia
  • February 2015 to October 2015

Managing team & adhere to shipping/receiving and regulatory-compliance procedures
•Comply with laws, regulations and standards
•Complete documentation such as pick lists, bills of lading, work orders and shipping orders using computer-based technology
•Complete daily shipping and receiving logs
•Dispatch freight for delivery and arrange for pickups
•Record shipment data such as weight, charges and damages
•Contact carrier representative to make arrangements and to issue shipping instructions and delivery of materials
•Rectify problems such as damages, shortages and non-conformance to specification Document and escalate any customer service issues and/or shipping/receiving errors
•Assist with training of new employees
•Develop constructive and cooperative working relationships with those on your team, as well as cross-functionally

Team Manager at Izure Infotech Pvt Ltd
  • India - Chennai
  • November 2013 to January 2014

Role / Responsibility:

•To Tracks competition and identifies threats and opportunities.
•Set priorities within the group and create operational plans to meet company goals
•Reviews performance against operating plans and executions
•Create and maintain business plans that have clear and measurable
•Facilitate best practice and knowledge transfer where appropriate
•Develop and deliver senior-level presentations for the short-term and long-range plans
•Execute ad hoc strategic analysis for the leadership team
•Create a dashboard and provide in-depth analysis of metrics currently being used to determine if each program or process is meeting business objectives. Identify deficiencies and areas of success and make recommendations on process improvements
•Leading, coaching and developing a team to realize and achieve annual business targets and growth plan
•Directs, monitors, and appraises the performance of units immediately reporting and provides the necessary coordination between activities
•Identifies training needs, initiates development of subordinates, recommends effective personnel action
•Cultivate solid relationships with staff, internal partners and clients
•Accountability for setting and communicating the quarterly execution plans and key initiatives

Team Leader at I V Support Technologies
  • India - Chennai
  • January 2013 to September 2013

Support Technologies is a superior service provider, relentlessly providing specialized, quality services in the field of Technical Support, Customer Support, Mechanical Equipments, IT Infrastructure management, Remote sales and BD services, Data Backup and Retrieval. IV Support has emerged as a leader in the Remote Technical Support (RTS) industry in no time!

Role / Responsibility:

•Handling a team of 16 consultants for independent tech support process (My Tech Gurus)
•Driving associates to achieve the program metric & individual KRA’s
•Manage the flow of day-to-day operations
•Team operations - To generate revenue and conversion
•Provides Supervision/ support to team staff
•Making sure that we are prioritizing our service to members in the best way
•Effective coaching a monitoring by frequent audits
•Handling escalations
•Define KRA's to our immediate subordinates
•Coordinating with quality, Communication & Analysis team to reach the Client requirement & program metric.
•Active involvement from interest generation till the closure of the prospect.

Sutherland Global Services - (SME)SUBJECT MATTER EXPERT at Global Services
  • India - Chennai
  • January 2007 to August 2012

Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle Sutherland is one of the world’s largest independent

Business Development
  • to

Responsible for acquiring profitable new business and retaining existing accounts to increase the Company’s market share.

Education

Diploma, Business Management
  • at KSBM
  • June 2012

Diploma in Business management -KSBM

Bachelor's degree, Commerce
  • at CMJ University
  • April 2009

B-Com Commerce

Diploma, Mechnical Engineering
  • at Sandur Polytechnic
  • June 2004

NA

High school or equivalent, State
  • at PVSBC High School
  • May 2000

High School

Specialties & Skills

Sales Recruitment
Staffing Services
Business Development
BUSINESS DEVELOPMENT
BUSINESS OPERATIONS
BUSINESS PROCESS
CONVERSION
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
MEETING FACILITATION
MICROSOFT BACKOFFICE
OPERATIONS MANAGEMENT

Languages

English
Expert
Hindi
Expert
Urdu
Expert
Arabic
Intermediate

Training and Certifications

Lead Trainging (Training)
Training Institute:
Sutherland Global Services
Date Attended:
January 2010
Duration:
60 hours

Hobbies

  • Playing Cricket - Reading books - Surfing on net - Workimng out in gy
    Norton (Symantec) Certified Lead Training - Sutherland Global Services Six Sigma -Yellow SWOT Analysis - Certificate