IT Consultant
Ascend
مجموع سنوات الخبرة :8 years, 0 أشهر
Managing and executing multiple projects while applying
project management best practices.
§ Developed KPI Dashboards with built-in analytical tools to
support data-driven decision making & optimize operations.
§ Key Projects:
- Resource Command Center : Greatly enhanced decisionmaking & improved cross-department alignment.
- Hospital Based Improvement Team : Provided analytics &
insights to improve efficiency & operations
Development of the SAWTAK Patient Safety Software
adopted by the Saudi German Hospital, International Medical
(Jeddah), and the Riyadh Royal Clinic.
§ Responsible for overseeing data collection, cleansing,
transformation, and analysis.
§ Managing system build & configuration, testing & validation,
and application support to ensure business needs are met.
§ Building the SAWTAK E-Learning Tool & Saudi Taxonomy to
to support business continuity & training for end-users.
§ Providing ongoing technical support to resolve issues.
§ Consulting & engaging with end-users to define system
requirements, software system design, and maintenance.
§ Application support upgrade to new release support and
troubleshooting software and technical problems.
§ Generating dashboard reports on KPIs to support teams
Updating and maintaining pipelines on the SalesConnect
CRM system to support key business activities.
§ Providing data analysis and reports on sales team KPIs,
identification of opportunities, and validation of sales cycles
Rotation through 9 different departments including: Information System & Informatics Division, Information services department, Clinical Information Management System (CIMS), Data warehouse, Corporate Medical Imaging Informatics (CMII), , Enterprise Resource Planning Systems ( ERP ) .
Computer Since (Information Technology) 5 years