Operations Manager
Starlink
Total years of experience :20 years, 5 Months
- Manage the day to day activities of the logistics department and purchasing department.
- Schedule and manage the day to day activities of company drivers.
- Formulate policies and procedures for stock release, periodic stock checking, etc...
- Hiring and training of sales staff & customer service staff
- Liaise with suppliers and distributors.
- Monitor distribution of stocks.
- Search and chase up all new product releases.
- Formulate POs, LPOs, Tenders and all forms of documentation.
- Oversee sales operations within multiple outlets for forecasting purposes.
- Head research for new products
- Manage project lifecycle for telecom products (ex: BlackBerry, 3G modem…)
- Manage IT infrastructure and systems for warehouses & outlets
- BlackBerry individual and corporate client support (pre & post sales) and training
- BES sales and pre sales consultancy
- BES set-up and administration trainings
- BES after sales support and upgrading
- BlackBerry software and hardware troubleshooting and repair training
American University of Beirut Medical Center Aug. 2003 - March 2006
Nursing Informatics Manager
- Develop various web based applications and modules for the nursing administration.
- Reporting and scheduling modules for the entire nursing staff (around 850 employees).
- Determining hardware and software needs and setting purchase orders and deals.
- Server configuration and maintenance.
- Custom made budgeting, staffing and work load distribution applications.
- Online career advancement program for nursing staff.
- Technical documentation of work.
- ERP customization and management.
- Training of RNs and management on the use of various applications (more than 400 members).
- Senior Buyer for both Nursing Administration and Hospital Administration IT needs.
- Develop various web based applications and modules for the nursing administration.
- Reporting and scheduling modules for the entire nursing staff (around 850 employees).
- Determining hardware and software needs and setting purchase orders and deals.
- Server configuration and maintenance.
- Custom made budgeting, staffing and work load distribution applications.
- Online career advancement program for nursing staff.
- Technical documentation of work.
- ERP customization and management.
- Training of RNs and management on the use of various applications (more than 400 members).
- Senior Buyer for both Nursing Administration and Hospital Administration IT needs
GPA 3.2, excellent reviews on my MSc Thesis that was implemented in a few hospitals and running well.