Norhana Dalinding, Receptionist

Norhana Dalinding

Receptionist

Crystal Plaza Hotel

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Bachelor in Elementary Education
Expérience
5 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 9 Mois

Receptionist à Crystal Plaza Hotel
  • Émirats Arabes Unis - Sharjah
  • octobre 2012 à juin 2014

Gulf Hotel Salmiya, Al Asimah Kuwait
Position: Cashier
From: October 22, 2012 up to present
Duties and Responsibilities:
❖ Post all guess charges and credit into their folios.
❖ Settle all guess bills upon departure.
❖ Encase foreign exchange as per regulation.
❖ Disburse petty cash to the hotel staff and authorizer paid out.
❖ Control safety deposit lockers.
❖ Operating the accounting machine and be responsible for all posting which.
❖ Receive and holding safe custody all cash payment made by the guess till the account is rendered.
❖ Render account through cash envelop at the end of the shift.
❖ Maintain and turn control record and report specify by the Management.
❖ Note telephone meter reading on folios

Cashier/ Sales Lady à Kids And Teacher Book shop
  • Émirats Arabes Unis - Sharjah
  • décembre 2010 à janvier 2013

Basic Function Support the sales Division in proviing quality customer service

Cashier à Crystal Plaza Hotel Sharjah
  • Émirats Arabes Unis - Sharjah
  • octobre 2008 à décembre 2012

Position: Cashier
From: October 22, 2012 up to present
Duties and Responsibilities:
❖ Post all guess charges and credit into their folios.
❖ Settle all guess bills upon departure.
❖ Encase foreign exchange as per regulation.
❖ Disburse petty cash to the hotel staff and authorizer paid out.
❖ Control safety deposit lockers.
❖ Operating the accounting machine and be responsible for all posting which.
❖ Receive and holding safe custody all cash payment made by the guess till the account is rendered.
❖ Render account through cash envelop at the end of the shift.
❖ Maintain and turn control record and report specify by the Management.
❖ Note telephone meter reading on folios


Kids and Teacher Book Shop, United Arab Emirates
Position: Cashier/ Sales Lady
From: December 30 2010- January 30 2012
Duties and Responsibilities:
❖ Responsible for sales item inventory.
❖ Responsible for daily submission of sales report.
❖ Responsible for sales items better visibility.
❖ Cash tendering

Receptionist à Crystal Plaza Hotel Sharjah
  • Émirats Arabes Unis - Sharjah
  • octobre 2008 à décembre 2010

Crystal Plaza Hotel Sharjah, United Arab Emirates
Position: Receptionist
From: October 18, 2008 - December 18, 2010

Duties and Responsibilities:
❖ Making reservation and cancellation for the guess over the phone and face to face.
❖ Responsible for the check-in/ checkout of the guess.
❖ Allocating rooms and hand out keys to guess.
❖ Taking and passing on messages.
❖ Responsible for the sending of police report.
❖ Responsible for the outgoing and incoming calls of the guess.
❖ Answering the calls/ complain of the guess.
❖ Handling foreign exchange and taking payment
❖ Giving good customer service to the guess

Cashier à Gulf Hotel Salmiya
  • Émirats Arabes Unis - Sharjah
  • octobre 2008 à octobre 2010

From Cafeteria team.
Follow all safety rules and procedures established for work area.
Perform related duties and responsibilities as required.

Éducation

Baccalauréat, Bachelor in Elementary Education
  • à Rosario Rizal High School
  • avril 2007

Secondary: Rosario Rizal High School Year: 2000-2004

Baccalauréat, Elementary Education
  • à Arellano University of Pasig
  • janvier 2007

College: Arellano University of Pasig Course: Bachelor in Elementary Education Year: 2004-2007 (undergraduate)

Etudes secondaires ou équivalent, Bachelor in Elementary Education
  • à San Joaquin Elementary School
  • janvier 2007

Elementary: San Joaquin Elementary School Year: 1994- 1999

Specialties & Skills

Trade Sales
Corporates
Receptionist
Customer Service
ACCOUNTING
ANSWERING
CASHIER
CUSTOMER SERVICE
EXCHANGE
FOREIGN EXCHANGE
INCOMING CALLS
RECEPTIONIST

Langues

Anglais
Débutant

Loisirs

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    Handle for Microsoft world,, excel etc..