Norhana Dalinding, Receptionist

Norhana Dalinding

Receptionist

Crystal Plaza Hotel

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Bachelor in Elementary Education
Experience
5 years, 9 Months

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Work Experience

Total years of experience :5 years, 9 Months

Receptionist at Crystal Plaza Hotel
  • United Arab Emirates - Sharjah
  • October 2012 to June 2014

Gulf Hotel Salmiya, Al Asimah Kuwait
Position: Cashier
From: October 22, 2012 up to present
Duties and Responsibilities:
❖ Post all guess charges and credit into their folios.
❖ Settle all guess bills upon departure.
❖ Encase foreign exchange as per regulation.
❖ Disburse petty cash to the hotel staff and authorizer paid out.
❖ Control safety deposit lockers.
❖ Operating the accounting machine and be responsible for all posting which.
❖ Receive and holding safe custody all cash payment made by the guess till the account is rendered.
❖ Render account through cash envelop at the end of the shift.
❖ Maintain and turn control record and report specify by the Management.
❖ Note telephone meter reading on folios

Cashier/ Sales Lady at Kids And Teacher Book shop
  • United Arab Emirates - Sharjah
  • December 2010 to January 2013

Basic Function Support the sales Division in proviing quality customer service

Cashier at Crystal Plaza Hotel Sharjah
  • United Arab Emirates - Sharjah
  • October 2008 to December 2012

Position: Cashier
From: October 22, 2012 up to present
Duties and Responsibilities:
❖ Post all guess charges and credit into their folios.
❖ Settle all guess bills upon departure.
❖ Encase foreign exchange as per regulation.
❖ Disburse petty cash to the hotel staff and authorizer paid out.
❖ Control safety deposit lockers.
❖ Operating the accounting machine and be responsible for all posting which.
❖ Receive and holding safe custody all cash payment made by the guess till the account is rendered.
❖ Render account through cash envelop at the end of the shift.
❖ Maintain and turn control record and report specify by the Management.
❖ Note telephone meter reading on folios


Kids and Teacher Book Shop, United Arab Emirates
Position: Cashier/ Sales Lady
From: December 30 2010- January 30 2012
Duties and Responsibilities:
❖ Responsible for sales item inventory.
❖ Responsible for daily submission of sales report.
❖ Responsible for sales items better visibility.
❖ Cash tendering

Receptionist at Crystal Plaza Hotel Sharjah
  • United Arab Emirates - Sharjah
  • October 2008 to December 2010

Crystal Plaza Hotel Sharjah, United Arab Emirates
Position: Receptionist
From: October 18, 2008 - December 18, 2010

Duties and Responsibilities:
❖ Making reservation and cancellation for the guess over the phone and face to face.
❖ Responsible for the check-in/ checkout of the guess.
❖ Allocating rooms and hand out keys to guess.
❖ Taking and passing on messages.
❖ Responsible for the sending of police report.
❖ Responsible for the outgoing and incoming calls of the guess.
❖ Answering the calls/ complain of the guess.
❖ Handling foreign exchange and taking payment
❖ Giving good customer service to the guess

Cashier at Gulf Hotel Salmiya
  • United Arab Emirates - Sharjah
  • October 2008 to October 2010

From Cafeteria team.
Follow all safety rules and procedures established for work area.
Perform related duties and responsibilities as required.

Education

Bachelor's degree, Bachelor in Elementary Education
  • at Rosario Rizal High School
  • April 2007

Secondary: Rosario Rizal High School Year: 2000-2004

Bachelor's degree, Elementary Education
  • at Arellano University of Pasig
  • January 2007

College: Arellano University of Pasig Course: Bachelor in Elementary Education Year: 2004-2007 (undergraduate)

High school or equivalent, Bachelor in Elementary Education
  • at San Joaquin Elementary School
  • January 2007

Elementary: San Joaquin Elementary School Year: 1994- 1999

Specialties & Skills

Trade Sales
Corporates
Receptionist
Customer Service
ACCOUNTING
ANSWERING
CASHIER
CUSTOMER SERVICE
EXCHANGE
FOREIGN EXCHANGE
INCOMING CALLS
RECEPTIONIST

Languages

English
Beginner

Hobbies

  • Learning about Microsoft
    Handle for Microsoft world,, excel etc..