senior counselor
Lebanese American University
Total years of experience :24 years, 7 Months
- Individual & group therapy with students, staff and faculty
- Offer Crisis Intervention to students, staff and faculty
- Offer problem solving solutions to members experiencing several problems
- Make detailed report and follow-up of cases
- Refer severe cases to further individual or group therapy
- Notify and keep follow-up with professionals, hospitals, schools and legal authorities.
- Coordinator of depression in youth group discussions
- Coordinator of Awareness campaigns relating to health & wellness topics
- Supervise activities of other campus counselors
- Manage administrative tasks related to finance, budget and allocations
- Offer workshops to the community via the Achieving Creative Entrepreneurship (ACE) Program
- Administrative duties and supervision of other counselors
2002- 2005 Benefits Analyst
Morneau Sobeco Montreal, Quebec
- Provide information and assistance with benefits over the phone
- Solve employees problems with disability claims
- Evaluate disability cases and psychological medical reports
- Case managing and follow-up
- Help employees and retirees enroll and re-enroll in their benefits programs
- Responsible for cases of reclassification and new employees
- Responsible for employees return to work benefits
- Responsible for cases of employees with Alberta and BC Health Care
2000- 2002 Employment Counsellor
Ministere de l'emploi et de la solidarite sociale Montreal, Quebec
- Provide job market information to seekers and information on educational system and educational programs
- Provide assistance in job seeking and CV, letters and documents construction
- Evaluate costumer's needs in relation to job seeking or carrier orientation.
- Keep up to date and promote information and releases regarding the job market or the educational system.
- Promote governmental programs and projects
- Conduct information sessions on the measures and services of Emploi-Quebec