Restaurant General Manager
Kout Food Group
Total years of experience :31 years, 3 Months
See to it that the restaurant is in good shape in terms of excellent customer service, foodsafety & profitability.
Conducts follow up training for the newly hired staff and existing ones.
Conducting performance development reviews for team.
Setting sales budget for the coming year and see to it that it is being met.
Fire up other management team and staff members to give them encouragement and high spirit to get the job done.
Regularly conducts meeting the management and team members for new procedures and development of the restaurant.
Monitors Home Delivery operation for fast and efficient service, see to it that budgeted delivery time are being met and minimize customer complaints.
See to it that all equipments are in good condition, all products are stocked, see to it that all stations are clean and safe by following the right procedure in all aspect of operation.
See to it that stock levels of production in the kitchen are being followed to have an accurate preparation and production and minimize waste.
Analyze sales progress and create action plans for the next period to keep up with the profitability.
Coordinate with the other departments to improve sales like marketing department to ensure that there is marketing plan for our store.
Ensure that all deliveries are being received accordingly compare to orders, and ensure all products are being rotated.
Ensure that all Blimpie meets the Quality Standard Food to be served to our customers day by day.
Monitors Profit and Lost statement and see to it that it is well
enough to have our business healthy and profitable
Monitors and control Labor and Food Cost and other related matters.
Develops strategic formula to maximize thru put in the restaurant system including marketing program.
See to it that all daily, weekly and monthly reports are being done by Store Managers.
In-Charge of receiving products, equipments and small wares in the warehouse.
Maintains zero variance of stocks in the warehouse by having proper monitoring, arrangement and documentation.
Coordinates with the store managers regarding stocks.
Developed BLIMPIE KUWAIT Home Delivery System
Makes initial lay out of new restaurant including; utility plan and design
Assist processing government formalities of staff
Developed & conducted Training Program from crew to managers
Hire and Train staff, See to it that all aspect of operation shall be as per BLIMPIE Standard.
Implementation of company policies with regards to the housing/accommodation.
See to it that all employees meet their needs to have a comfortable place to live in.
Giving advise to employees having work and accommodations related problems.
Assists employees regarding visa transfers & coordinates with the overseas employments agencies to process their working visas.
See to it that all Branches of Subway meet the Quality Standard Food to be served to our customers day by day.
Monitors Profit and Lost statement and see to it that it is well enough to have our business healthy and profitable
Monitors and control Labor Cost and Food Cost and other related matters.
Develops strategic formula to maximize thru put in the restaurant system.
In-Charge of sending units (Mobile Stores) outside Kuwait such as Afghanistan, Iraq and Kyrgyztan.
Coordinating with U.S.’s Army and Air Force Exchange Services (AAFES) regarding Subway’s operations inside U.S. Military Camps.
Facilitates all paper works of the units going to Iraq (Convoys).
Training Coordinator, See to it that all aspect of operation shall be as per Subway Standard.
See to it that all daily, weekly and monthly reports are being done by Store Managers through the Area Managers.
In-Charge of receiving and deployment of equipments and small wares in the warehouse.
Maintains zero variance of stocks in the warehouse by having proper monitoring, arrangement and documentation.
Coordinates with the store managers regarding stocks (Equipments, Spare Parts and Utensils) availability.
Conducting final check of shipments going to Iraq, Kyrgyztan and Afghanistan.
Coordinates with the purchasing department for items which is not available in the warehouse.
In-Charge of assembling units (Mobile Stores) in the warehouse before sending to locations.
Opened at least 6 traditional subway stores with Kuwait
In-charge of over all operation of the Cafe,
Over all In-Charge of restaurant operations
Asst. to Restaurant Manager, In-charge during his absence.