Norman Jet كالوب, System Analyst | .Net Developer

Norman Jet كالوب

System Analyst | .Net Developer

Carlson Wagonlit Travel

البلد
الفلبين
التعليم
ماجستير, Information Technology
الخبرات
22 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :22 years, 7 أشهر

System Analyst | .Net Developer في Carlson Wagonlit Travel
  • الإمارات العربية المتحدة
  • أشغل هذه الوظيفة منذ سبتمبر 2015

Performs analysis and makes recommendations in areas that require a high level of technical competency.
Designs data bases and data dictionary criteria.
Performs a variety of complex programming tasks, such as designing, documenting, and coding program
logic. Provides technical training, guidance, and resource support for end users and Departmental staff.
Provides application support and enhancements to existing applications. Defines system requirements,
priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain
computer software systems. Coordinates conversions and upgrades to vendor systems.
Performs as a project lead and directs systems analysts. Provides leadership and coordination on projects
assigned to systems analysts. In addition to all accountabilities of the Systems Analyst position, assumes
greater leadership role, utilizing broader knowledge and high level technical skills.
Assists in developing user documentation and departmental policies and procedures that impact the use of
application systems.
Tools:
Power Express Dev Tools, Snow, CA Technologies, GDS Booking System, SharePoint 2013, Visual Studio
2013 & 2015, XAMARIN, TFS, Robot, HP ALM and NUGET
Dev Method: AGILE
Award: 2nd Place 2016 Hackathon

Sharepoint Developer في AIG
  • الإمارات العربية المتحدة
  • أبريل 2015 إلى سبتمبر 2015

Develops software solutions by studying requirements analysis and information needs; conferring with
stakeholders
and IT Management; studying systems flow, data usage, and work processes; performs software design using
software development fundamentals and processes, debug, test, and deploy software solutions.
· Design, develop and maintain key components of the software suite using Microsoft .Net and SharePoint
2013.
· Implementation of SharePoint-based workflows as well as development of Business Intelligence
dashboards.
· Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts,
code comments and clear code.
· Build proof of concept examples or graphical simulation software. Then maintain product test software and
demos for
training purposes.

Service Delivery Engineer في JPMorgan Chase
  • الهند
  • نوفمبر 2012 إلى نوفمبر 2014

Develop testing processes and approaches according to JPMC Chase. Making a test script base on the
designed document that will be transparent to business and technology leads prior to offshore deployment.
Assist in designing and ensuring overall integrity of the testing strategy. Work with appropriate business and
technology leads to determine the acceptable range for test results and performance
• Ensures offshore QA & UAT activities are ISO 9001 and ITRM qualified and compliant
• Creates and maintains QA & UAT Best practice documentation
Technologies: HP Radia, Thin Client, Web-based Applications, Legacy Systems
Testing Techniques: Manual and Automated Testing (Functionality, Regression, GUI, Exception Handling,
Ad-Hoc)
Tools: HP Quality Center/ALM, HP Quick Test Professional, Microsoft Office Suite of Applications,
Microsoft Team Foundation Server/Test Manager, Microsoft Sharepoint, Citrix
Project Methodologies: Waterfall, Iterative, Agile
Initiatives: Department-wide Scorecard creation, Defect Management Reengineering, Business Process
Improvement, Asset Management - Test Laboratory
Accomplishments:
SHAREPOINT SITE ADMIN for Branch Infrastructure Services
Security Admin and Point of Contact for 5700 Branch servers
EXECUTIVE BLOG WEBSITE | JP MORGAN
Language: VB.net and JavaScript, Tools: SharePoint 2010
LEAP 500 WEBSITE | JP MORGAN
Language: VB.net and JavaScript, Tools: SharePoint 2010
VOICE WEBSITE| JP MORGAN
Language: VB.net and JavaScript, Tools: SharePoint 2010
SERVICE DELIVERY WEBSITE |MAIN DEVELOPER | JP MORGAN
Language: VB .net 2008 | SQL 2K8
ESM 10 CLIENT REGISTRATION | MAIN DEVELOPER | JP MORGAN
Automate Registration of ESM version 10 for 5700 servers across Chase Branch Language: VB. Net Batch
script | Tools: Visual studio 2010

Branch Infrastructure Engineer في JPMorgan Chase
  • الهند
  • يناير 2010 إلى نوفمبر 2012

•Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy
and statistics systems.
•Strategic Consulting, including business plan & sales strategy development.
• Infrastructure Support and developer in Active Directory that constitute of JPMC scope forest, sites and
domain. Implement GPO (Group Policy) related to security compliance and custom request per line of
business.
• Perform Data management includes such tasks as creating and managing user and computer accounts,
security groups, and application-specific data, all of which are stored in Active Directory.
•To provide Service management tasks are tasks that are related to the creation and maintenance of Active
Directory configuration data. For example, adding a domain controller to a child domain, associating a new
subnet to a site, and extending the Active Directory schema are all Active Directory service management
administrative tasks that effect changes to configuration data.
•To provide solution in AD using Scripts written in VBS, VB .net, Power shell, WMI, LDAP, Rex and TCL
that are applicable for both window and web base platform. Beyond from customize script also utilize all
Microsoft management tools for certain task.
Accomplishments:
UPDATE TRUSTED SITES FOR CBB AND MB | MAIN ENGINEER | JP MORGAN
Tools: Group Policy Management
ENHANCE OWA MAILTO PROTOCOL | MAIN DEVELOPER | JP MORGAN
Create Solution for MS Outlook defect when capturing MAILTO. Language: Vb.net
CHASE BRANCH AD EVERGREENING | MAIN DEVELOPER | JP MORGAN
Cleanup of Stale accounts and objects in AD Language: Power shell and VB. Net
EDM PERMISSIONING RETAIL | MAIN DEVELOPER | JP MORGAN
Use for HPCA RADIA Permission. Language: Vb.net
PROFILE CLEANER FOR THIN CLIENT | MAIN DEVELOPER | JP MORGAN
Create a script on start up to perform cleanup. Language: Vb.net
PROC MON AND STARTUPSCRIPT FOR THIN CLIENT | MAIN DEVELOPER | JPMORGAN

System Support في Standard Chartered Bank
  • الإمارات العربية المتحدة
  • أبريل 2007 إلى ديسمبر 2009

• Develop Web Application that will be useful for SCB Support Team such as Inventory information, Trend
and growth, capacity and score cards.
• To show collaboration details coming from list and database from SharePoint by means of graphical
representation.
• Developing application to provide visibility to the management.
• To provide and support Colleagues to automate there projects like Global Infrastructure script
which will be implemented to all SCB clients. To provide script and support other Technology
team like security, IS support and Operations.
Accomplishments:
DSS BASELINE | MAIN DEVELOPER | STANDARD CHARTERED
Language: VB .NET, ADO .NET, JavaScript | Database: SQL 2005| Tools Visual studio 2005 | SharePoint
2007
ACTIVE DIRECTORY CLEANUP | MAIN DEVELOPER | STANDARD CHARTERED
Language: VB .NET, ADO .NET, JavaScript | Database: SQL 2005| Tools Visual studio 2005 | SharePoint
2007
COP ONLINE SYSTEM | MAIN DEVELOPER | STANDARD CHARTERED
Language: VB .NET, ADO .NET, JavaScript | Database: SQL 2005| Tools Visual studio 2005
DSS ONLINE PROJECT SYSTEM | MAIN DEVELOPER | STANDARD CHARTERED
Language: VB .NET, ADO .NET, JavaScript | Database: SQL 2005| Tools Visual studio 2005
MS PATCH UPLOAD | MAIN DEVELOPER| STANDARD CHARTERED
Language: VB .NET, ADO .NET, Java Script and SQL2K & SQL2K5 | Tools Visual Studio 2005
STANDARD BUILD MEDIA INVENTORY | MAIN DEVELOPER| STANDARD CHARTERED
Language: VB .NET, ADO .Net, Java Script and SQL2K & SQL2K5 | Tools Visual Studio 2005
LOGPARSER IN SMTP OUTLOOK | MAIN DEVELOPER| STANDARD CHARTERED
Massage Data from SMTP log for all Exhange Server needed to show to MIS for reporting. Language: Log
Parser 2.0, .NET, ADO .NET, Java Script and SQL2K & SQL2K5 | Tools Visual Studio 2005
FILTER ALL NOTEBOOK USERS | MAIN DEVELOPER| STANDARD CHARTERED
Filter all notebook user that extract from Novell Data. Output will is in CSV format.
Language: VB6 | ODBC to SQL 2000

Service Desk Program (SDP) Team Lead في Standard Chartered Bank
  • الإمارات العربية المتحدة
  • مارس 2006 إلى مارس 2007

• Responsibilities in preceding role applied; Supported Standard Chartered Bank’s Top Ranking Executives
or VIP’s by solving the issues they encountered in reach of various systems and technologies (see
Proficiencies below);
• Lead the SDP team to ensure that escalated technical issues were resolved accurately and promptly;
• Coached the team on the stated proficiencies and the strategic problem solving process; Assisted in bank’s
e-mail Client/Server migration from Lotus Notes to Microsoft Exchange;
Accomplishments:
- Keeping FCR Calls 98% closure from End to End
- RADIA NOTIFY MANAGER | MAIN DEVELOPER| STANDARD CHARTERED
Radia is a notification tool owned by Novadigm a product of HP. Enhance the Existing Scripts to make
it more user friendly, Capable of Notify packages for user policy and machine policy. And has 4 choice
like single notify for single package, single notify for full package, Multi-notify for single package and
Multi-Notify for full package. This would ease the burden of Country support in deploying new application.
Language: VB .NET, VB6, WMI | ODBC TO SQL 2000
- ACTIVE DIRECTORY TEXT COMPARE, EXTRACT CANONICAL INFORMATION. | MAIN
DEVELOPER| STANDARD CHARTERED
Using the LDAP script and ADSI able to Compare and Extract canonical information such as Email,
CN, Date created and Date modified. This Script will benefit Request Management and DSS as Well.
Language: ADSI, LDAP Script and VB6
- FILTER SMTP ADDRESS| MAIN DEVELOPER| STANDARD CHARTERED
Massage the SMTP output file coming from Exchange. This will compare the deleted and added user
from yesterday’s file to today’s file. Output will be in Doc. Using Track change API file of MS Word.
Language: VB6

Technical Support Executive 2 في Standard Chartered Bank
  • الإمارات العربية المتحدة
  • أغسطس 2004 إلى فبراير 2006

Analyzed and solved HW/SW/Network issues escalated by SCB end-users via Virtual Network Connection
(VNC), Virtual Private Network (VPN), I-Pass (Dial Up), 3G, GPRS and broadband, Blackberry Enterprise
Server, Swift Alliance, Citrix Client and AS/400; Managed issues pertaining to ATMs, CDMs, Electronic
Data Controls and other Bank Peripherals; Arbitrated SCB system-related HW/SW issues with third party
vendor solutions like NCR, Jardine One Solutions, Mesiniaga and Maxis;Developed programs for various
teams which were utilized to enhance the business’ standards (see Programs Developed);
Generated Bank Statement reports from various bank systems
Accomplishments:
ARCHIVE DELETE 2 MONTHS OLD | MAIN DEVELOPER| STANDARD CHARTERED
Language: VB6 and VBScript
ODS MONITORING SOFTWARE | 2ND DEVELOPER| STANDARD CHARTERED
ODS stands for Online Distribution System like ATM, CDM and other Bank machines. These programs
monitor the filtered problem ticket coming from GAMS system then set the SLA for 30 minutes prompt for
PMC operators to monitor and check. This Shows also the number of Down Machines for Malaysia and
instance happen per week. Show’s graphical map of MY where the Machines detected down. Language:
VB6 Database: Oracle10i and SQL2000
HANDOVER WEBSITE | 3RD DEVELOPER| STANDARD CHARTERED
Website use for Several Group Agents (CSE, TSE, Night Shift, IM, SDP) in ITSC to Handover Tickets and
use to monitor the outstanding tickets. Able to Add, Edit, Delete, and update data via Web. Extract report
in Excel format. Configure integrity connection from Oracle 10g.
Language: HTML & ASP Database: SQL2000
ITSC AD SYNCHRONIZER |MAIN DEVELOPER| STANDARD CHARTERED
Tool to synchronize folders and files in any given source and destination. Then generate log file for every
Domain Controller synchronization done. Language: VB6
ITSC SMS PAGING SYSTEM |MAIN DEVELOPER| STANDARD CHARTERED
Language: VB6, WMI, Net scripts

Technical Support Executive 1 في Standard Chartered Bank
  • الإمارات العربية المتحدة
  • مارس 2003 إلى يوليو 2004

Served as First Point of Contact for SCB East Asia Pacific countries who encounter generic HW/SW problem
in reach of Desktop/Laptops and its application; Initiated FCR \[First Call Resolution\] in 5 to 10-minute
turn around time; Supported Disaster Recovery and Change Implementation teams during down-time
periods; Managed issues pertaining to ATMs, CDMs, Electronic Data Controls and other Bank Peripherals;
Arbitrated SCB system-related HW/SW issues with third party vendor solutions like NCR, Jardine One
Solutions, Mesiniaga and Maxis

Data Center Operator في Standard Chartered Bank
  • الإمارات العربية المتحدة
  • يوليو 2001 إلى مارس 2003

Performed systems start up, validation & update of general ledger, daily processing for Cards Center,
environment and operations wellness check, troubleshooting of data communication and workstation
connectivity problem, backup and restore procedures, proper problem escalation procedure, magnetic media
destruction procedures, and streamlined the daily operations at the Data Center.

الخلفية التعليمية

ماجستير, Information Technology
  • في Ateneo de Manila University
  • يناير 2015
بكالوريوس, Information Technology
  • في Polytechnic University of the Philippines
  • يناير 2001

Activities and Societies: Student Assistant in Admin Office, PUPT Choral, Banda Kawayan and Bandminton Varsity

Specialties & Skills

Active Directory
SharePoint
DeviceNet
ACTIVE DIRECTORY
ADVERTISING
CUSTOMER RELATIONS
HEWLETT PACKARD
ORACLE DEVELOPER 2000
SHELL SCRIPTING
VISUAL STUDIO
WEB SITE PRODUCTION

اللغات

الانجليزية
متمرّس
التاغلوج
متمرّس