Compliance Officer
American Express
مجموع سنوات الخبرة :13 years, 0 أشهر
- monitoring account activities, implementing, consumer protection, investigation risks and critical acts including fraud and money laundering, managing the areas of banking regulations and laws, and staff training on compliance procedures.
Interacting with clients for cash checking, processing loan payment, money transferring, promoting and advising on the bank's products and services
Customer interaction at the branch, troubleshooting problems related to customer finance and management, advising on bank’s procedure and products, staff training, and maintains customer satisfaction.
Dealing with customer complaints related to finance, ATM, collection, and accounting through various of communication methods such as phone, , Website, Branch .
3-Saudi Establishment for training and Education:2006
Volunteer:
planning, recruiting, and staff training
4-Al Nahdah Charity: 2005
Volunteer:
recruiting staff - this includes developing job descriptions and person specifications, checking application forms, interviewing and selecting candidates
with vendors, handling and managing of ATM Processes including ATM placements, electronic fund transfer, customer disputes, fraudulent issues, proposals and reports.