IT Administrator cum Database System Administrator
Reed Exhibitions
Total years of experience :9 years, 11 Months
• Salesforce CRM: Administration, report generation, data importing, dashboard configuration and event configuration, data standards, user management.
• Dataforce CRM: Administration, report generation, data importing, dashboard configuration and event configuration, data standards, user management.
• Eloqua: Creating e-shots, segments, shared lists, contact data uploads, CDO data uploads, report generation and managing campaigns.
• Exact Target: Creating e-shots, mailing list, reports, A/B test and managing campaigns.
• Registration System: Data Standards Validation, duplicate check, Weekly report generation with comparisons with previous editions.
• Configuring DC & AC, Workgroup, Domain, DNS, DHCP, Telnet & Remote Desktop functionalities in Server.
• Routine maintenance, backup and recovery of a database.
• Troubleshooting LAN, WAN, PCs, Laptops, Printer, Scanner and Server.
Installation and configuration of Airline Ticketing Software System “Amadeus” and SQL server.
•Trouble shoots the Software and Database issues.
•Work with MS-SQL support for bugs and workout solutions to be implemented
•Continuously work with database development team to enhance PL/SQL codes for better performance.
•Design and implement any reporting requirement as per client requirement.
•Understands the business needs and works strictly in compliance with the needs of the business user.
•Updating the report formats in the existing system.
•Taking regular backups and replications.
•Support /Training for users.
Develop application using VB
•Write stored procedures using SQL
•Modify existing software to correct errors, adapt to new hardware and improve performance.
•Assist clients with their query regarding applications and resolve the issues.
Computer
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