Compliance Analyst
Emirates NBD
Total years of experience :12 years, 6 Months
Executed ENBD internal, external and UAE Central Bank regulations to remediate AML identified customer.
Collaborated with Business Unit Heads, Relationship Managers, and Legal Policy Advisors to innovate solutions for remediation.
Formulated in-depth knowledge of various company segments (Partnership/ LLC/ Free Zone) to provide a feasible solution for discrepancies identified.
EDD, SDD, PEP & High Risk Accounts Review
FATCA Implementation & Ongoing Review
Data Analysis & Consolidation & Reporting
Weekly Data Comparison & Projection
AML & Fraud Management
Used extensive tools such as Finacle / DOC Safe/ MS Outlook/ MS Excel / Sigcap to accurately devise client’s background information.
Performed intricate audit control of the bank’s Account Opening Documents/ Customer Information checks
Detail analysis of the ENBD KYC form and its elements to comply within UAE Central regulations.
Innovated, captured and maintained Project Issue Log to resolve process related issues
Formulated project scope documents to ascertain the project scope and the project requirements
Fulfill customers’ needs within the limits of product policy and bank code
Follow best practices, adhere to banks policy and credit guidelines
Have a pulse on the market and timely update the up line on any moves by competition
Understand the basic aspects of the market/ industry and be able to apply this understanding while performing the day to day activities.
Apply basic concepts and techniques while selling products and targeted at predetermined needs of the customers.
Present features and benefits, negotiate and close deal.
Suggest improvements to the document flow cycle.
Request special offers for certain big potential customers.
Responsible for Annual and Monthly Accounts Finalization and Reporting as per company Rules and International Accounting Standards (IAS)
Analyze financial accounts and provide detailed reports of fiscal health of the company to the Senior Management
Be part of Preparation, Review and Variance Analysis of Budgets and Forecasts, Report and
Recommend the favorable and unfavorable trends
Preparation and submission of monthly Management Accounts including P&L, Balance Sheet
Preparation of Cash Flow Statement, Budgeted v/s Actual Expenses
Work closely with Project Manager in preparing Monthly Progress Invoices to clients for work performed during the month
Preparing LC Invoices and opening Import LC and Negotiating with Export LC
Monitoring Accounts Payables & Receivables
Routine check of supplier invoices to verify accuracy and compare the same with approved purchase orders to be entered into the accounting system.
Follow up on receivables on a daily basis, provision of updates to the senior management. Wherever necessary, matters beyond their control will be escalated to senior management for necessary action.
Handling petty cash system and maintain all necessary vouchers to support all reasonable expenses.
Reconciliation of General ledger, Bank and Inter Company Accounts
Analyze revenues and expenses to ensure they are recorded Appropriately on a monthly basis
Inter-company transactions; employee expenses, inter-company recharges, etc.
Payment to Foreign Suppliers by TT & Local by Cheque
Preparing Customer Invoices
Preparing Receipts for Collection of payment from Customers
Posting of Journal Entries in the System
Issue the Purchase Order, Making sure that PO is issued against the Approved Requisition
Handling Internal Audit Team
Prepare and review budget, revenue, expense
Prepare payroll on month basis and maintain payroll records and filing and prepare summary reports for higher management.
Preparing reconciliations of other organizational data with general ledger such as fixed assets and inventory records.
Giving Monthly Presentations to Management including (Owner, Director Operations, Director Finance, Director Corporate Strategy, and HOD) by making reports in Ms PowerPoint and Excel, showing all the account receivables and payables facts & figures, Total billing for the month, Break-even Analysis, Expenses against the Budget, P&L Figures, Forecasted Cash Flows)
Fortnightly Report of Receivables (including Ageing analysis), Payables to the Management
Achievements: Successful and error free completion of FY2013 Audit from Deloitte. I also promoted to look after the marketing and client servicing, along with my regular accounting duties of clients in Qatar, Kuwait, Germany, Canada, France and United Kingdom.
Ensure Compliance with the prudential regulations issued by the state Bank within the operations
Monitoring account opening and conducting CDD/KYC
Implement attributes weights and targets in the Customer Care Performance Management.
Implement and manage the service balance Scorecard and ensure communication of generated results to users.
Provide counseling and coaching sessions and recommend training to staff with service deficiencies.
Convert collected data and generate results, a grade for each staff, each branch and the bank.
Set achievable service targets for staff, branch and bank, and monitor the development.
Set a schedule of visits for the banks to be ghost shopped and note the demographics of each area (Commercial, Residential, and Remote).
Cross check the generated results (level of service/product knowledge…) and update competitor records.
Implement the complaints management approach in accordance with the new service culture.
Conduct quality focus groups at the branch level (in house) and with external customers to determine the customer needs and expectations from a satisfaction perspective.
Implement and manage the “Staff Suggestion Program”.
Passed CFA level 1 exam in June, 2012
With 2 months INTERNSHIP at Albaraka Islamic Bank & THESIS work on "Customer preferences "
4 year BBA (Hons.) Degree in Banking & Finance