Sales Account Manager
SMSA Express Transportaion
Total years of experience :19 years, 4 Months
SMSA Express is a leading Express and Freight forwarding company in Saudi Arabia with a dominant presnnce not only Saudi Arabia but also in UAE, Egypt, Bahrain and Jordan. The company provides services for Sea Freight, Air Freight, domestic and GCC trucking with Door to Door services. My responsibilities are as follows;
• Preparing and maintain sales strategies to maximize the revenue in my geographically assigned territory.
• Increasing the revenue opportunities from the existing customer by strenghtning the relationship with them by regular visits, and phone calls.
• Targeting potential customers by cold visits and calls and explaining them our products to cater their freight requirements.
• Preparing and submitting quoations to the customers with a regular follow up to ensure that the business is confirmed.
• Preparing daily, weekly and montly performance reports in order to track the sales on week on week, month on month and year on year respectively.
Advanced Scientific Solutions Maintenance offers a comprehensive selection of corrosion resistance material and technologies. It represents wide range of American products of some of the world’s leading brands of corrosion coatings and Linings. My job responsibilities in ASSM are as follows:
• Conduct effective prospecting to meet sales plan for geographic area of responsibility i.e Saudi Arabia and Bahrain.
• To develop department wide reports on progress of on-going projects.
• Set and Achieve Marketing Targets.
• Preparing and investigating sales trend reports and analysis of sales records.
• Actively participating in corrosion, Industrial equipment shows and conferences in the Middle East.
• Advertising the Company’s products and services in trade and services magazines in both Saudi Arabia and Bahrain.
• Develop presentations, sales tools and sales material and corporate marketing collateral, including data sheets, and brochures.
• Analyzing factors such as pricing, distribution and product performance.
• Create business reports to measure unit success against marketing plans.
• Leverage strategic opportunities to support grow the business.
• Assisting management in preparing both short and long term Sales Plan based on market intelligence while, making sure the department is meeting its goals.
• Making sure that the company’s yearly sales targets are achieved and reporting to the management.
• Preparing company’s yearly budget generally and upcoming projects in particular. Ensuring that department’s budgets are being met.
• Managing logistics, Imports, customs clearance on need basis.
• Ensure related company records are current as well as accurate ensuring licensing requirements are met ensuring operational compliance.
• Obtain commitment for ongoing internal external partnerships.
• Maintaining Vendor Ids for ARAMCO, SABIC and SADARA etc.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.
• Coordinate with Hr. Department for recruitment and selection.
My Job responsibilities as an Account Manager were as follows:
• Preparing and implement territory sales plans designed to maximize revenue and trading account growth within the sales territory.
• Consistently grow the revenue and achieve the territory targets.
• Maximizing all revenue opportunities from existing customers by ensuring they are aware of the full TNT range of products, services and technology.
• Maximizing cross selling and up selling opportunities with existing customers through effective and efficient journey planning, call management and customer fact-finding.
• Maximizing new business generation through effective and efficient follow up of all relevant prospects and sales leads, routing orders and cross-border sales leads.
• Generating new prospective leads for the database using cold calls and customer recommendations.
• Achieving territory key performance indicators relating to revenue generation and number of trading accounts through proactively selling all Special Services products.
• Ensuring that an effective working relationship and communication pattern is in place with the indoor partner for the territory.
• Ensuring that TNT’s full terms and conditions of trade are presented, understood and complied with by all customers.
• Communicating regularly with core sales, customer services, invoicing and sales administration functions to maximize customer satisfaction.
Corrosion Industries services is the subsidary of Virtual Scientific Industries USA. It a provides the products and services for all kinds of corrosions. Our major clients includes Schlumberger, Weatherford etc. My responsibilities includes:
• Establishing and maintaining relationship with current customers to generate new business for the organization.
• Making phone calls and in-person visits and presentations to existing and prospective customers.
• Expediting the resolution of customer problems and complaints.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities and potential for new products and services.
Carbonex SARL is a wholesaler of carbon credits with offices in the United Kingdom and Luxembourg. It aims to assist companies and individuals to offset their CO2 emissions and mitigate the harmful effects of climate change. Carbonex works only with verified projects, providing access in the carbon markets. My responsibilities included:
• Management, tracking and supervising full range of office operations, including staffing, procurement and inventory.
• Facilitated coordination of meetings and conferences, travel.
• Security/Protection and maintenance of project documents and client data in accordance with established Information Assurance and security policies.
Octavian is a multiple award winning, one of the world's fastest growing, most forward thinking security-led businesses in the United Kingdom. It works alongside blue chip and public sector organisations to reduce loss, manage risk, provide manpower resource and generally protect their operations and interests. My job responsibilities included:
• Customer relationship management including periodic contacts with existing customers/clients to determine service satisfaction, address client concerns and to identify future needs.
• Coordination with appropriate service departments to recruit and place new staff to client sites in accordance with client-specified work category and skill-level.
• Soliciting new business with the corporate sector utilizing traditional tools such as phone, mail, email, expositions, conferences as well as social media campaigns.
• Assisting other colleagues with work load as part of the teamwork as needed.
SOS Children's Villages of Pakistan, a private social welfare organisation, is an affiliate of the SOS Kinderdorf International, dedicated to providing homes for orphans and abandoned children. The special feature of SOS Children's Villages is that they are not traditional orphanages: they provide children with the security of family and the comfort of a new home environment. My job responsibilities included:
• General ledger maintenance and reconciliations.
• Bank reconciliations and production of weekly cash flow forecasts for the Director.
• Preparation of monthly budgets.
• Preparation of reconciliations using Quick Books software and MS Excel.
• Preparation of monthly financial reports for the directors and the Head Office.
• Aligning the training procedures with the standardized procedure of the Head Office.
• Making arrangements for the meetings of the Board of Trustees
Ali Trading Company is a major exporter of sporting goods and fashionware to Brazil, UK, Germany, France and USA. Key customers include popular brands such as Puma, Slazenger, and Decathlon. My job responsibilities included:
• Maintenance of all ledgers; cashbook; bank reconciliations.
• Processing purchase invoices and supplier payments.
• Submission of accounts to the head office.
• Providing accurate up-to-date financial information to the project director.
• Management and monitoring all petty cash and event floats.
• Daily monitoring of sundry bank accounts to ensure sufficiency of funds to meet the daily cash requirements
Modules Included: • Strategic Management • Project management • International Human Resources Management • Marketing • Corporate Performance Management • Understanding Contemporary organizations Completed dissertation in Final Semester on organizational Learning that how an organization learns taking National Health Service (NHS) UK as an example, that how organizational learning takes place in NHS.
Graduate Certificate In International Business. The modules included; • International Business Issues • Human Resources Management • Consumer & Markets • Introduction to International Accounting
Bachelor of Commerce (B.com)