Nour Alsheikh, Receptionist

Nour Alsheikh

Receptionist

Asnan Tower

Location
Kuwait - Hawali
Education
Bachelor's degree, System Thinking Consultant
Experience
9 years, 5 Months

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Work Experience

Total years of experience :9 years, 5 Months

Receptionist at Asnan Tower
  • Kuwait - Hawali
  • My current job since March 2016

Greeting and assisting all patients in opening profiles and arranging appointments with the doctors. I actively explain and upsell treatment plans to clients, whilst also managing payment schedules that suit the needs and capabilities of our clients. Excellence in customer satisfaction is an integral aspect of my job, following up with customers on their experience and taking customer care initiative to insure customer loyalty.

Event Coordinator at True line
  • Kuwait - Hawali
  • January 2015 to February 2016

Maintaining a working relationship with vendors and venues
•Planning event aspects, such as venue, seating, dining, and guest list
•Delegating event planning tasks to other staff members where necessary
•Assisting the event manager in all tasks to create a successful event.

Education

Bachelor's degree, System Thinking Consultant
  • at Arab Open Universitythe college of Business
  • January 2019

Undergraduate degree in System Thinking consultancy, Bachelor of art from the college of Business, with a GPA of 3.0.

Specialties & Skills

Analysis
Microsoft Excel
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SUPPORT
MANAGEMENT
EVENT MANAGEMENT
TEACHING

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certified Customer Experience Professional (CCXP) (Certificate)
Date Attended:
January 2019
Customer Experience “Masterclass” (Certificate)
Date Attended:
December 2018

Hobbies

  • Reading