نور الشيخ, Receptionist

نور الشيخ

Receptionist

Asnan Tower

البلد
الكويت - حولي
التعليم
بكالوريوس, System Thinking Consultant
الخبرات
9 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 5 أشهر

Receptionist في Asnan Tower
  • الكويت - حولي
  • أشغل هذه الوظيفة منذ مارس 2016

Greeting and assisting all patients in opening profiles and arranging appointments with the doctors. I actively explain and upsell treatment plans to clients, whilst also managing payment schedules that suit the needs and capabilities of our clients. Excellence in customer satisfaction is an integral aspect of my job, following up with customers on their experience and taking customer care initiative to insure customer loyalty.

Event Coordinator في True line
  • الكويت - حولي
  • يناير 2015 إلى فبراير 2016

Maintaining a working relationship with vendors and venues
•Planning event aspects, such as venue, seating, dining, and guest list
•Delegating event planning tasks to other staff members where necessary
•Assisting the event manager in all tasks to create a successful event.

الخلفية التعليمية

بكالوريوس, System Thinking Consultant
  • في Arab Open Universitythe college of Business
  • يناير 2019

Undergraduate degree in System Thinking consultancy, Bachelor of art from the college of Business, with a GPA of 3.0.

Specialties & Skills

Analysis
Microsoft Excel
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SUPPORT
MANAGEMENT
EVENT MANAGEMENT
TEACHING

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Certified Customer Experience Professional (CCXP) (الشهادة)
تاريخ الدورة:
January 2019
Customer Experience “Masterclass” (الشهادة)
تاريخ الدورة:
December 2018

الهوايات

  • Reading