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Nour Osman, Administrative officer

Nour Osman

Administrative officer·Al Umnia Medical Store

United Arab Emirates

Bachelor's degree, Education

Work experience

Total years of experience: 9 years, 11 months

Administrative officer

November 2016 - Present

Al Umnia Medical Store

United Arab Emirates

November 2016 - Present

Providing administrative support and managing queries devising and maintaining office system, including data
management and filing.
• Manage office supplies stock and place orders
• Prepare regular reports on expenses and office budgets
• Maintain and update company databases
• Organize and filing system for important and confidential company documents
• Answer queries by employees and clients
• Update office policies as needed
• Maintain company calendar and schedule appointments
• Book meeting rooms required
• Distribute and store correspondence (Letters, emails and packages)
• Compile and maintain regulatory documentation databases or systems
• Coordinate efforts associated with the preparation of regulatory documents or submissions
• Communicate with regulatory agencies regarding pre-submission strategies, potential regulatory
pathways, compliance test requirement, or clarification and follow up of submission under review
• Maintain current knowledge base of existing regulation, standards, or guidance documents.
• Prepare and submit import permits
• Preparation of all Tender materials and documents, financial offer and technical presentation, and follow
up of operations

Company industry:
Medical Hospital
Job role:
Administration

Personal Assistant

October 2016 - November 2016

Sama Art Production

United Arab Emirates

October 2016 - November 2016

Providing personalized secretarial and administrative support in a well-organized and timely manner
• devising and maintaining office systems, including data management and filing;
• arranging travel, visas and accommodation and, occasionally, travelling with the
manager to take notes or dictation at meetings or to provide general assistance
during presentations;
• screening phone calls, enquiries and requests, and handling them when appropriate;
• meeting and greeting visitors at all levels of seniority;
• organizing and maintaining diaries and making appointments;
• dealing with incoming email, faxes and post, often corresponding on behalf of the
manager;
• carrying out background research and presenting findings;
• producing documents, briefing papers, reports and presentations;
• Organizing and attending meetings and ensuring the manager is well prepared for
meetings.

Company industry:
Media Production
Job role:
Administration

Executive Assistant

July 2015 - August 2015

United Insurance Company. (Insurance

United Arab Emirates

July 2015 - August 2015

to the CEO
Responsible for all the administrative processes within the Office, as well as providing general
secretarial support to enable the smooth and effective running of the office.
• In charge of organize and prepare managerial activities related to the CEO and senior
management team
• Entrusted to manage certain activities in the Manager’s absence. Provided timely, courteous
and knowledgeable response to information requests; screened and transferred calls; and
prepared official correspondence.
• Ensuring the smooth distribution of mail internally and externally
• Managing a front office dealing with face to face, telephone & e-mail enquiries
• Answering a high volume of incoming calls and in-person inquiries from the clients &
colleagues; treated each person with respect and provide information and referrals.
• Communicated effectively with multiple departments and maintain strong relationships to
gain support and effectively achieve results.
• Updating databases with confidential and relevant information.
• Coordinating and communicating activities for the managerial events
• Taking minutes of meetings and transcribing and distributing summaries
• Type documents and correspondence
• Maintain contact with customers and agents
• Update and maintain CEO’s calendar
• Booking travel and accommodation for CEO & senior managers

Job role:
Administration

Teacher

September 2013 - June 2013

LAYEEK INSTITUTE. (Primary School)

United Arab Emirates

September 2013 - June 2013

Managing the daily classroom and Developing schemes of work and lesson plans
• Planning, preparing and delivering the instructional activities that facilitate active learning
experiences.
• Establishing and communicating clear objectives for all learning activities.
• Identifying and selecting different instructional resources and methods to meet students'
varying needs and using relevant technology to support instruction.
• Looking at each child’s way of learning and developing learning plans around to help them
gaining the best start in their education using materials and resources for use in educational
activities.
• Observe and evaluate student’s performance and development
• Providing regular feedback to parents and management, regarding to work, and behavior in
class.
• Maintaining accurate and complete records of students' progress and development.
• Maintain discipline in accordance with the rules and disciplinary systems of the school.
• Performing certain pastoral duties including student support, counseling students with
academic problems and providing student encouragement.
• Participating in department, school and parents meetings.
• Making sure to keep updated in the developments in subject area, teaching resources and
methods and make relevant changes to instructional plans and activities

Job role:
Teaching and Academics

English Teacher

September 2012 - June 2012

AJYAL AL GHAD. (Primary School)

United Arab Emirates

September 2012 - June 2012

Job role:
Teaching and Academics

Education

UNIVERSITY OF DAMASCUS

January 2013

January 2013

Bachelor's degree, Education

Syria

Skills

Sales
Expert
Sales
Expert
Personal Assistant
Expert
Personal Assistant
Expert
Administrative
Expert
Administrative
Expert
Teaching
Expert
Teaching
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BOOKS
Intermediate
BOOKS
Intermediate
BUDGETING
Intermediate
BUDGETING
Intermediate
CUSTOMER RELATIONS
Intermediate
CUSTOMER RELATIONS
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
DATABASE ADMINISTRATION
Intermediate
DATABASE ADMINISTRATION
Intermediate
DOCUMENTATION
Intermediate
DOCUMENTATION
Intermediate
MANAGEMENT
Expert
MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
Sales
Expert
Sales
Expert
Personal Assistant
Expert
Personal Assistant
Expert
Administrative
Expert
Administrative
Expert
Teaching
Expert
Teaching
Expert

Languages

Arabic

Expert

English

Expert