Nour Salem

●Managed WOM systems back ends
●Created and monitored marketing campaigns
●Contributed to the successful automation and implementation of
marketing campaigns
●Turned raw data into reports and charts
●Provided daily, weekly, monthly, yearly and quarterly reports detailing
stock reconciliations and campaign success results
●Reduced the risks of fraud by tracking and monitoring agents in the
field
●Calculated agents workings hours
●Trained agents, supervisors and CE marketing supervisors
●Coordinated with team members to provide the best technical support
for market supervisors

●Followed up with branches customer service representatives, tellers
and managers regarding pending applications
●Participated in the "mailing address" project and reduced the number
of hard copy statements turning them to e-statements
●Completed the daily credit card stock reconciliation and followed up on
any discrepancies
●Completed daily applications filing

●Used specific marketing approach in persuading customers to take
meetings
●Followed up on after sales
●Trained newcomers

●Assisted the manager with staff related tasks (schedules, salaries, ..)
●Did inventory and followed up with suppliers
●Assisted with sales whenever needed
●Operated the cash register and delivery orders

●Assisted with books and stationary shelving
●Participated in inventory tasks
●Operated the cash register
●Provided help to walk in clients