Nourddine Nsouli

• Lead a 12-member team across crisis, daily, and scheduled reports, ensuring high-quality, deadline
driven media analysis across multiple platforms
• Reallocated client assignments based on performance, enabling leave rotations, boosting morale, and
improving output quality without impacting client satisfaction
• Directly manage high-priority clients like Mobily KSA and Aramco, ensuring personalized service, zero
errors, and strong contract renewal potential
• Develop and execute quality control strategies, train team on Excel and PowerPoint, and personally
support reporting to ensure continuous skill and output growth

• Spearheaded data extraction and analysis for major events like COP28 and World Tourism Day, earning
internal recognition for report excellence
• Generated cross-platform media insights, print, broadcast, online, and social to guide strategic decision
making and stakeholder engagement
• Led sentiment analysis, brand monitoring, competitor benchmarking, and trend identification using
tools like Talkwalker
• Translated complex media data into actionable recommendations that enhance messaging, optimize
media strategies, and meet evolving client KPIs
• Consistently exceeded KPIs in client satisfaction, responsiveness, and crisis report efficiency,
supporting high-impact clients like Saudi Aramco

• Reduced warehouse theft to 2%, managed 32 employees efficiently, and optimized loading/unloading
processes to ensure smooth supply operations
• Achieved major cost savings by securing duty-free sugar import status and reducing powder waste by
80% using innovative humidity control
• Developed supplier scorecard and inventory forecasting system, improving supplier performance,
stock accuracy, and aligning inventory with sales demand

• Delivered tailored social media insights and reports daily or monthly for VIP clients
• Provided real-time alerts for Emirates Airlines, sending negative feedback within 30 minutes
• Managed customized reporting schedules for clients including Aramco, Al-Futtaim, Aston Martin,
Honda

• Prepared detailed revenue reports and reconciled accounts with corporate entities and clients
• Managed financial discrepancies, ensured credit card accuracy, and enforced hotel billing policies

Provide best customer service and and excellent cash out experience. preform billing for purchased items. dealing with money(cash or credit cards). keep a tidy and good cash desk. assist accounting department.

Providing insurance assistance. selling insurance policies. reach the target monthly. provide best and honest customer service.

Internship

volunteer