Total Years of Experience: 12 Years, 9 Months
September 2013
To Present
Sales Team Leader
at QATAR AIRWAYS
Location :
Qatar - Doha
-Managing the day to day operation of the shops effectively and efficiently maximizing sales and ensuring the security of stocks and cash in accordance with company policy.
-Ensuring effective communication of relevant information to sales assistant and supervisors and shift sales targets are achieved on a daily basis by the effective deployment of staffs and management of stock.
-Managing the shop floor in accordance with the company policy so as to establish an operation that meets performance levels as outlined by management.
-Maintaining a high level of services through capable and well trained staff and submiting suggestions to senior management for any improvements required in operations.
-Ensuring effective communication of relevant information to sales assistant and supervisors and shift sales targets are achieved on a daily basis by the effective deployment of staffs and management of stock.
-Managing the shop floor in accordance with the company policy so as to establish an operation that meets performance levels as outlined by management.
-Maintaining a high level of services through capable and well trained staff and submiting suggestions to senior management for any improvements required in operations.
February 2011
To April 2013
Multimedia Advisor
at ILIAD GROUP Total call
Location :
Morocco - Casablanca
-Obtaining client information by answering telephone calls; interviewing clients; verifying information.
-Determining eligibility by comparing client information to requirements.
-Establishing policies by entering client information; confirming pricing.
-Informing clients by explaining procedures; answering questions; providing information.
Maintaining communication equipment by reporting problems.
-Maintaining and improving quality results by adhering to standards and guidelines; recommending improved procedures.
-Updating job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishing sales and organization mission by completing related results as needed.
-Determining eligibility by comparing client information to requirements.
-Establishing policies by entering client information; confirming pricing.
-Informing clients by explaining procedures; answering questions; providing information.
Maintaining communication equipment by reporting problems.
-Maintaining and improving quality results by adhering to standards and guidelines; recommending improved procedures.
-Updating job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishing sales and organization mission by completing related results as needed.
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