Nouredine NAOUIRI

Head of Implementation IMEAR Region at Orange Business Services

• Morocco - Rabat
• My current job since April 2020

IT Project Manager at Teligent

• Morocco - Rabat
• April 2014 to April 2020

Voice BroadCast for Maroc Telecom :
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· Solution hosted on two geographically separate sites in Active / Active mode.
· Expands the communication channels of the operator.
· A new way to send voice calls to customers.
· Capacity of 1 Million BHCA calls (Busy Hour Call Attempt).
· Protocol IP: BICC/SIGTRAN.
Responsibilities :
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· Establishing project management methods.
· Application of management techniques for the project and the teams.
· Risk management.
· Project Progress reporting.
· Accompaniment of the customer.
· Knowledge of IT/Telecom methods and protocols.
· Knowledge of computer security standards and procedures.

Systems Support Engineer at Teligent

• Morocco - Rabat
• February 2008 to April 2014

VAS Service platforms for: MarocTelecom, Mauritanie Telecom, Burkinafaco Telecom
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VMS (Voice Mail System).
· MCA (Missed Call Alert).
· VoiceSMS
· NotifyMe
· RTCG (Real Time Charging Gateway).

Responsibilities:
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· Set technical problems and maintain level 1, 2& 3.
· Ensure the On-Dutty for 1 or 2 weeks per month.
· Propose opportunities for improvement and, where appropriate, implement them.
· Control quality in the installed systems of company products.
· Report technical problems internally and with the customers.
· To make HealthCheck and the regular monitoring of the different system of the company,
including the report on the actions made and the problems encountered.
· Supervision, administration, operation and maintenance of the various Platforms.
· Management of customer complaints concerning the quality of services.
· Participation in meetings and follow-up of actions.
· Drafting of procedures and instructions for use and report.
· Installation and integration of the company's products (software, hardware, configuration
files, etc.).
· Installation and configuration of products.
· Performs product acceptance tests internally and with the customer.
· Implementation of product audits and reporting.
· Training for the customers

Web developer at IDConsulting

• Morocco - Rabat
• June 2007 to January 2008

· Integration Website for the association of the friends of el'Ala music.
· eGroupeWare (PHP/MySQL, JavaScript, Xml, CSS) : Design and creation of a database on
behalf of the Human Resources Management Department of Local Authorities DGRHCL
and integration into eGroupeWare.
· CMS Joomla (PHP/MySQL, JavaScript, Xml, CSS) : Participation in the creation of a
portal on behalf of the DGCL Local Human Resources Department.
· Study of Realization and Implementation of a network architecture Secured on behalf of
the urban commune of SALE City