Nourhan Nabil, customer service rep

Nourhan Nabil

customer service rep

Techno kids

Location
United Arab Emirates
Education
Bachelor's degree, computer science
Experience
7 years, 8 Months

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Work Experience

Total years of experience :7 years, 8 Months

customer service rep at Techno kids
  • Saudi Arabia - Jeddah
  • May 2006 to June 2010

- Ensure customers satisfaction by answering all their enquiries and helping in solving their problems.

Communication Engineer at Mobinil
  • Egypt - Cairo
  • May 2002 to October 2005

*Excutrian in Jeddah(2006-2009)"Teaching computer courses"
*Gimpex for audio visuals& integrated systems in cairo(2004-2006)"Demonstrate to the customer how to use& integrate the equipments"
"give training courses to the user for best application to the software"
*Mobinil 'network mobile company in cairo'(2002-2003)
"Providing help to the problem"
"Authority(rigth) to take timely decisions to prevent wrong actions"
" Handle inquiries completely and accurately
"Maintain highest customer satisfaction "
"Developed by communication skills"
" Dealing with multinational companies in all complains"
" Provide product and service information"
"Resolve customer complains and problems for the satisfaction of the customers"

Education

Bachelor's degree, computer science
  • at Modern acadamy in maadi
  • May 2004

*Excutrian in Jeddah(2006-2009)"Teaching computer courses" *Gimpex for audio visuals& integrated systems in cairo(2004-2006)"Demonstrate to the customer how to use& integrate the equipments" "give training courses to the user for best application to the software" *Mobinil 'network mobile company in cairo'(2002-2003) "Providing help to the problem" "Authority(rigth) to take timely decisions to prevent wrong actions" " Handle inquiries completely and accurately "Maintain highest customer satisfaction " "Developed by communication skills" " Dealing with multinational companies in all complains" " Provide product and service information" "Resolve customer complains and problems for the satisfaction of the customers"

Specialties & Skills

Training
Technical Support
Science

Languages

English
Intermediate