Nowshad Hakim

Main Purpose of Job:
 To provide an objective appraisal of the financial and operational activities of the Bank and
ascertain that its systems of internal controls and processes are adequate, effective and efficient.
 To review financial and operating procedures and internal controls and to manage and coordinate
efforts in the administration of the audit function in the formulation, implementation and
maintenance of those procedures for continuous improvement and in order to safeguard against
waste, fraud and avoidable loss and to achieve efficient use and utilization of the Bank’s
resources and assets.
Responsibilities/Tasks:
 Plan and coordinate the execution audit assignments for diverse operations of the Bank and
prepare appropriate and timely reports to senior management and the Board Audit Committee
(BAC).
 Examine and ensure that relevant Bank documents, records, procedures and systems are followed
and comply with the established policies, procedures, regulatory requirements and authority
limits.
 Review of accounting and operating policies, ascertaining their adequacy and compliance with set
standards/ leading practices.
 Review Bank’s new or enhanced policies, procedures, new products and initiatives on their
various operational and financial aspects, recommend appropriate actions and prepare sign off /
value addition reports.
 Take a leadership role in both routine and special audit assignments of the Bank.
 To assist in developing and managing an effective Internal Audit function that is motivated and
has well-trained staff for the effective performance of the Audit Team.
 Assist in coordination and monitoring of general administration of the Internal Audit Department.
 Ensuring BAC files are complete, accurate and prepared on a timely basis.
 Follow-up on due implementation of recommendations made to management by internal and
external auditors and regulators and that the interest of the Bank is not compromised through any
irregularities that may lead to financial loss.
 Carry out other assignments that may be assigned from time to time as appropriate.
 Overall, functionally and substantively report to the BAC Chairman and administratively to the
CEO.

Leading team during audit engagement of branches in north Punjab Pakistan.

Supervision of branch banking services

• Manage day-to-day operations of the bank, ensuring efficiency and adherence to policies.
• Supervise staff and allocate resources effectively to meet operational goals.
• Ensure compliance with banking regulations, internal policies, and external legal requirements.
• Conduct regular audits and risk assessments to identify and mitigate operational risks.
• Analyze current processes and identify opportunities for improvement to enhance operational
efficiency.
• Implement new technologies and systems to streamline banking operations.
• Oversee customer service operations to ensure high levels of satisfaction and resolve any issues
promptly.
• Develop and implement strategies to enhance customer experience and engagement.
• Train and mentor staff on operational procedures, compliance requirements, and customer service
standards.
• Foster a culture of continuous improvement and professional development.
• Monitor budgets and financial performance of the operations department, ensuring cost
effectiveness.
• Prepare reports on operational performance, identifying trends and areas for improvement.

Supervision of daily branch banking services.