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Nteziryayo Placide, :Team Leader

Nteziryayo Placide

:Team Leader·WEC Outsourcing

Rwanda

Diploma, AI development

Work experience

Total years of experience: 2 years, 8 months

:Team Leader

November 2025 - Present

WEC Outsourcing

Kigali, Rwanda

November 2025 - Present

Responsible for coordinating IT development activities, overseeing system infrastructure
projects, and guiding technical teams in delivering enterprise technology solutions. As Team
Leader, I manage project execution, infrastructure optimization, and cross-team collaboration
across multiple digital platforms and communication technologies.

Key Responsibilities and Achievements

Company industry:
Call Centers & Customer Care Outsourcing

IT Systems Engineer

January 2025 - Present

WEC Outsourcing:

Kigali, Rwanda

January 2025 - Present

Working on enterprise digital solutions, telecommunications platforms, and software systems
that support customer engagement, communication platforms, and digital services.

Company industry:
Call Centers & Customer Care Outsourcing

Founder & Lead Developer

January 2024 - Present

CoopGuard:

Kigali, Rwanda

January 2024 - Present

Company industry:
Financial Services

Founder

January 2024 - Present

CoopGuard,

Kigali, Rwanda Hybrid

January 2024 - Present

and lead an intelligent digital platform designed to support
cooperative financial management and operational transparency.

Company industry:
Financial Services

Data Entry Clerk

November 2023 - December 2023

Rwanda Education Board (REB):

Kigali, Rwanda

November 2023 - December 2023

Performed structured data entry for national education databases.
Ensured data accuracy and validation across educational records.
Supported administrative data management processes.

Company industry:
Primary, Prep, & Secondary School

Software & Call Assistant Intern

January 2023 - January 2023

Ishyiga:

Kigali, Rwanda

January 2023 - January 2023

Supporting software testing and quality assurance.
Assisting clients with technical and system usage issues.
Supporting maintenance of internal systems and communication tools.
Assisting operational support teams within a call center environment.

Company industry:
Call Centers & Customer Care Outsourcing

Education

RTB

January 2025

January 2025

Diploma, AI development

Rwanda

ICT

January 2025

January 2025

High school or equivalent, Odoo Development

Rwanda

Davis College

December 2023

December 2023

Bachelor's degree, Administration And Information Systems

Rwanda

Skills

ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
CLOUD INFRASTRUCTURE
Intermediate
CLOUD INFRASTRUCTURE
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
ODOO 10
Intermediate
ODOO 10
Intermediate
PRIVATE BRANCH EXCHANGE PBX
Intermediate
PRIVATE BRANCH EXCHANGE PBX
Intermediate
PROPERTY MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
SYSTEMS ENGINEERING
Intermediate
SYSTEMS ENGINEERING
Intermediate

Social profiles

Languages

English
Expert

Memberships

AMI

Innovator

March 2026

Training and Certifications

Certifications
Business Leadership and Strategy Program : 6 Month Training