Nupur Tiwary

Ad-hoc strategic and technical advisor to a stealth-mode community-tech platform (UAE) focused on
digital residential experiences, supporting architecture and fundraising positioning discussions as needed.

Completed executive management studies with focus on strategy, finance, leadership, innovation,
entrepreneurship, marketing, organisational design, and business transformation. Graduated Batch 74;
inducted into the IIM Bangalore Alumni Association (IIMBAA).

Led three engineering squads comprising 25engineers responsible for platform development, customer
support, observability, and cloud infrastructure capabilities within the PowerVC ecosystem.
Squad Ownership
• PowerVC UI & Interface Development Team
• L3 Customer Support & Platform Development Team
• Eventing, Monitoring & Metrics Development Team
Key Achievements
• Managed a 25-member engineering organization spanning software development, customer support,
and platform operations functions
• Defined engineering priorities, roadmap execution, staffing plans, and delivery commitments across
three squads
• Improved VM provisioning performance by 35% through optimization of OpenStack Nova and
Neutron integrations
• Delivered 99.9% platform availability through resilience improvements, operational automation, and
recovery orchestration initiatives
• Reduced customer-reported defects by 40% year-over-year through proactive quality initiatives and
engineering process improvements
• Established and scaled a dedicated L3 Support function, achieving 97% SLA adherence across
enterprise customers
• Led modernization of the PowerVC user interface using React and IBM Carbon Design System,
improving usability and customer adoption
• Partnered closely with product management, architects, and customer stakeholders to prioritize
platform investments and drive business outcomes
• Mentored senior engineers and technical leads, supporting career growth, performance development,
and succession planning
• Introduced observability enhancements and event-driven monitoring capabilities that improved
platform diagnostics and operational efficiency
• Promoted engineering best practices including test-driven development (TDD), continuous
refactoring, automated testing, CI/CD, code reviews, and DevOps automation to drive continuous
improvement across teams

• Led team of technical staff members in Lifecycle Management for OCI services; designed zero
downtime automation tools for DB, storage, and cluster patching — adopted across QA and support
• Built CI/CD pipelines in Jenkins with Docker containerisation across Kubernetes and VM clusters
• Developed microservices-based proof-of-concept for fleet-wide DB patch orchestration

• Led team of senior software engineers in Equities Electronic Trading group; architected fault-tolerant,
high-availability backend systems handling 10, 000+ TPS using FIX protocol
• Designed redundancy and failover mechanisms for high-throughput, mission-critical trading
workloads at scale