Front Desk Staff
Aqua-Tots Swim Schools
Total years of experience :12 years, 7 Months
-Finding new partners
-Advertising company's services
-Building long term relationship with key partners
-Handling all additional tasks given by higher management
●Working collaboratively with sales channels
●Building and strengthening relationships with existing and new customers. Activities include sales calls, FAM trips, trade shows etc. ●Executing an supporting the operational aspects of business booked such as generating proposal, writing contract, customer correspondence
●Using knowledge of market trends and target customer information to maximize revenue
●Interacting with guests to obtain feedback on product quality and service levels
● Submitting weekly sales report to Director of Sales and General Manager
●Assisting with any other duties as requested by management
●Networking with partner agencies
●Providing travel information to clients
●Responsible for handling Russian and CIS market as well as world-wide market
●Managing customer issues
●Displaying promotional material
●Preparing quotations
●Booking luxury resorts villas of Maldives
●Tasked to go on resort familiarization trips to be able to give accurate recommendations
●Achieve Gross Profit targets set by company.
• Supported clients via phone and e-mail.
• Booked airfare, seaplanes, bus, cars, hotels and resorts.
• Assisted with international travel issues, including passports, visas, and currency.
• Arranged international travel for groups.
Daily co-operating with Russian partner travel agencies, preparing invoices and answering all the inquiries via email or phone.
Responsible for issuing tickets, facilitated to answer phone, forward messages and faxes, cash handling
