NURMAYA MOMSARIP

Attending and organizing weekly meeting minutes and preparing reports. Used PowerPoint to format visual presentations for speeches and meetings.
Documented meeting minutes and shared weekly meeting minutes with all Head of Department (HOD).
Preparing weekly and monthly schedules for the Head of the Department and more than 8 staff.
Transcribed meeting minutes to support sales, business development, and senior management teams.
Organized personal and professional calendars, including reminders and updates for upcoming meetings.
Directed and actioned incoming and outgoing correspondence, including postal mail, email, and calls.
Processed travel expenses and reimbursement bills for the General Manager.
ASSISTING TO HUMAN RESOURCE DEPARTMENT
Provide assistance to the Human Resource specialist for staff documentation and filing for the upcoming audition of more than 300 staff. Supported daily operations of busy human resource department.
Organize and communicate details related to a specific assignment or task while serving as an interface between team members and managers. Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes. Documented human resources records and maintained the confidentiality of sensitive personal information.

Managed GM's complex calendar with up to 10 appointments as well as scheduling internal and external meetings, appointments, and interviews.

Provide administrative support to the GM of the largest variety concept of restaurants with more than 40 units and secretarial support to the other. members of the senior management team as required.

The focal point is to coordinate and manage all visitation to the GM's office for projects or meetings.
Prioritize requests and confirm meeting details and expectations for the GM.

Keep the GM on schedule and abreast of changes and high-level concerns, as necessary throughout each day.

Assist in the provision of documentation and communication, direct and indirect to coordinate across internal departments.

Filling and retrieving corporate records, legal documents, lease agreements, and reports.

Updating and safekeeping confidential documents, and maintaining the security of office records and files.

Handled all compliance regulations and gathered all legal documentation for closing and signature.

Responded to emails and other correspondence to facilitate communication and enhance business processes.

ASSISTING CONTRACTS AND COMMERCIAL DIRECTOR

Coordinated with internal departments on new contracts, renewal, amendments, terminations, and other contract modifications for assigned projects.

Provide administrative support to the Director by preparing letters, memos, and purchased materials from the SAP system for assigned projects. Ensure the terms of an agreement are being followed.

Communicated with internal departments, vendors, and contractors to discuss schedules, project requirements, and upcoming appointments.

- Coordinating flight attendants’ position and responsibility in the aircraft. Assigned duties and areas of work to provided service for passengers. Their duties included ensuring that the emergency equipment is working, that the cabin is clean, and that there is an adequate supply of food and beverages.

- Supervised up to ten of flight attendants’ activities by evaluating their performance assessment, implementing company policies, protocols, work rules and discipline action.

- Effectively coach by briefing and debriefing, counsel, train, delegating and gained an effective positive commitment improvement of job performance from flight attendants.

- Praised for quick thinking; decisive, life-saving actions; and ability to calm anxiety-stricken passengers during in-flight medical situations and emergency scenarios ranging from passenger illnesses, injuries, cardiac arrests, and strokes.

- Recognized by management for providing exceptional customer service. 99% received positive feedbacks from customers during disembarkation or compliment letter.

- Communicated in writing to complete paperwork and detailed reports regarding incidents and or flight discrepancies.

- Responsible for providing excellent customer service to travelers, performing, or assisting in the execution of all safety, passenger service and cabin preparation duties.

- Identify, document, and analyze cabin maintenance issues and promptly report findings to the Pilot -in- Command.

- Answering and directing phone calls, incoming calls and respond to client’s inquiries.

- Schedule and organizing meetings, both in and out of the office.

- Managing documents and files in an organized filling system.

- Operating a range of office equipment, including printers, fax machines, laminators, and copies

- Sending and receiving mail and packages.

- Complying with procedures, rules, and regulations on keeping a safe and clean reception area.